Phone Calls

Honelako gehiago

ADM_WMC_S_4_3

by Adam Esposito

Sentences and their Parts of Speech

by Duane Leonard

BUSINESS PROTOCOL

by Martha Patricia Zuñiga

Reported speech What should you change?

by Ágnes Pálos

Phone Calls

Useful Phrases

I'll give her the message

How may I help you?

May I have your name, please?

Thanks for help! Bye!

Please ask Mary to call me back.

I'm calling about....

Is Mary there, please?

Help and Clarificarion

‘Would you mind spelling that for me please?‘

'Could you speak a little more slowly, please?'

'Could you repeat that, please?'

Modal Verbs

Would

May

Could

CAN

Phrasal verbs

speak up

call back

get through

ring on

pick up

ring up

Greetings

Good evening

Good afternoon

Good morning

Hello