Catégories : Tous - opera - management - reservation - training

par Haowei Zhang Il y a 17 années

378

Property Management System(PMS)

A Property Management System (PMS) like Opera facilitates comprehensive management of hotel operations, emphasizing various aspects such as night audit processes, front office applications, and reservation management.

Property Management System(PMS)

Property Management System(PMS)

Importance of Night Audit

Provides"day to day" monitoring
Effect of marketing plans on related goals
Ability to monitor hotel revenues

Night Audit Processes

Formulas for balancing the night audit report
Preparation of the night audit report
Run trial balance
Procedure to reconcile account receivable
Reconciling departmental financial activities

Opera Operation Lodging

User
Individual's ID
System
"Traing" mode for staff learning
Computer System when using Opera

Why Opera?

Opera's front office software is the fastest selling front office system in the world
Able to cater to very detailed needs of the users in the various sectors of the hotel
Adopted by many hotels locally as well as in the regional market
Industry leader in property management system

Front Office Application

Reservation Management
Depends on data collected
Report generating function
Can not operate independently
Guest Accounts Management
Assist in co-ordination of guest services
Assist in room assignment
Manages the room status, availability
General Management
Enable revenue outlets to communicate charges to front office
Monitors pre-determined guest credit limits
Maintain guest accounts electronically
Increase hotel's control over guest accounts
Room Management
Linked to a central reservation office
Generate rooms, revenue & forecasting reports
Rapid process of room requests

Back Office Application

Sale&Catering Management

F&B Application