a Rafiq Kamaruddin 4 éve
344
MYSELF
motivating subordinates,direction and resolving
monitoring,comparing and correcting work
Controling
MANAGEMENT SKILL
People skill
Ability to work with, understand,
mentor and motivate other
Conceptual skills
Ability to coordinate all of the
organization interesting and activities
Understand the whole organization
Understand abstract ideas
Technical skills
Tools, procedures and techniques of a specialize field
Communication skill
Ability to get your ideas across
cleary and effective
team work
Decision making skills
Ability to select alternative to solve problem
SPORT MANAGEMENT RESPONSIBILITY
Sport Managers Resources
Information resources
Performance
Physical resources
Finance resources
Human resources
Introduction in
sport management
MANAGEMENT ROLES
Decision roles
Entrepeneur , negotiator , resource allocator
Information roles
Monitor , disemninator , spokesperson
Interpesonal roles
Figurehead , leader , liaison
MANAGERIAL LEVELS
First- line managers
Technical skill
Middle managers
Human skill
Top managers
conceptual skill
MANAGERS
Someone who coordinates and oversea the work of other
people so that organization goals can be accomplished
MEASURING MANAGERIAL PERFORMANCE
Performance effcieny
Defined as the ability
Performance affective
Defined as choosing the right goal
MANAGEMENT PROCESS
Landing
Organizing
arranging and structuring work
Planning
process of setting objective and determining
TOTAL QUALITY MANAGEMENT
Method
Technology
materials
Employed
Top management commitment
DEFINITION
focus on costumer to improve product and value
MANAGEMENT
