MIS567 - Session 1 - Processes | Mappa mentale Mindomo

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MIS567 Processes

Classification by Customer Interface

Make to Order

Low volume

High Raw Material

Average WIP

Zero or low FG

Make to Stock

High volume

Low Material

Average WIP

High FG

Process Architecture

Flow Shop

High volume

Low Cost

Product focused

Continuous Shop

Only in chemical, refining industries

Line Flow

Specialized Equipment

Might be capital intensive

Low cost products

Job Shop

Low Volume

High Cost

Departmentally or functionally organized

Batch

It is the result of a job shop receiving an order for the same product over and over again.

Project

General equipment is used

Setup, Engineering, and Design all are done specificly to each project

Process Metrics

Internal Measures

Focus on operations specifications

Flexibility

Flow Time

External Measures

Measures that indicate the level of customer satisfaction.

Variety / Flexibility

Customized propositions

Volume flexibility competency

Quality

Conformance - Works??

Performance - Additional value

Response Time

Lead time competency

On time competency

Time-To-Market competency

Low cost propositions

"Survival" Strength

Cash Flow

Relative Measures

ROA

ROI

Inventory Turns

Absolute Measures

Cost

Net Income

Profit

Revenues

Elements of a Process

Examples

Production

Flow Unit-> Products

Transformation -> From the receipt of materials to the completion of the finished product

Order Fullfillment

Flow Unit-> Orders

Transformation -> From the receipt of an order to the delivery of a product

Network of Activities and Buffers

Flow Units

Inventory Analyst

Output->Purchasing plan

Input->Forecast, Available Inventory

McDonalds

Food

Customers

MIS567 - Session 1 - Processes