Leadership Map
Leadership Framework
Self
Be adaptable
Develop one self
Organizational
Change Adaptability
Mobilize teams
Breakdown silos
Influence
Motivate / Enaget people
Bring the best in all
Thought
Innovate
Strategic thinking
Buisness
Planning and Exceution
Customer Undersanding
Strategy/Prodcut Evolution
Evaluate opportunities based on standards and other sources to evolve product to satisfy future customer needs.
Evaluate needs for maintianing and improving quality in all areas
Evaluate DEsign for Supportability/Ease of use opportunities
Process Manager
Establish metrics on success and areas of improvement
Update process by tracking actual needs and churn
Improve process by eliminating waste
Verify team is following the process
Make team aware of the development process
Project /Release Development
Communicate the vision and establish the urgency that is needed.
Keep track of quality issues to nesure the product meets the qulaity criteria.
Explore innovative ways to improve time to marrket
Communication
Dash board/bulletin to communicat status/top issues
Have appropriate communication like status meetings etc t
Establish accountability at team level
Ensure resources are trainied and have the required infratsturcure
Track status of projects on a weekly basis
Identify issues/risks and come up with mitigation plans
Report progress to higher ups, and ohter inferface teams.
Develop estimates and project plans
Adapt to churn based on early customer feedback
Track forecast Vs Actuals project plans for historical data in future
People
Reward/Recognize
Encourage culture for feedback and postive recognition
Coach/Mentor
Have a buisnes continuity plans, with backups identified
Groom your leaders
Encourage Innovation
Fund innovation
Make time for innovation
Keep up with tech trends
Organization Structure
Remove barriers/silos in org structure
No interface taams/roles
Ensure corss functional co-operation
Encourage teams to mingle and be friendly
Empower teams
Remove obstacles in fast/effetive decision making
Form Small / efficient teams
Establish independent / self contained teams
Establish Crediblity/Trust
Identify people mgr/coach /mentor
Open communication
Tranining / Competence Development
Identify training plan for the year
Technical skills to be learnt
Agile/PMP
LTE/IPV6
IDentify soft skills to be taught
Effective Comm
Leadership
Change adaptbility
Communicate
Product/Project related
Email/Newsletter on overall produc/project and general info.
Knowledge sharing sessions on produc/project
General
Skip level meetings to reveiw issues/concersn from extended teams
Have AEM's to reveiw general dept philosphies/principles/roadmaps etc.
Have one on one meetings to review aspirations/issues/concerns
Improve ESAT/Motivation
Create a fun/energetic enviornment
Involve / Empower team
Understand drivers
Take actions to improve ESAT and increase retention
Product Development
Invest in Lab/Tools infrastructure
Use labs 24*7 for good test coverage and max efficiency
Automate labs / test for quick test/ continous testing
Invest/Maintain good Product Development Enviornment
Identify areas of improving productivity, e.g reduce compile times etc.
Financial planning
Ensure Buget aligns with that allocated.
Review Resource spend/ profile for this year and next
Align the resource profile with projections for next year.
Review Capital / Expense items
Take action if overspend,
Customer understanding
Explore new opportunities
Get CAPEX and OPEX informaiton of lead custoemrs to evaluate cost reduction projects for increasing margins
Evaluate opportunities for new customers/ increase market share
Work with Customer technology group/PA to understand Customer growth plans
Understand current field performance
Work with Customer operations to evaluate their network growth / maintenance plans
Perform RCA's on top issues
Work with PLM to gather field outage/E1 metrics
