Writing Business Memos
Memo Info
Writing Business Memos
Design
Highlight dates and actions
Use numbered or bulleted offset lists
extra line space between paragraphs
Left aligned
Short paragraphs
Letterhead or Memo form may be used
typically 1-2 pages
Subject
Perrsonal
keep readers to a minimum
Sensitive
consider alternatives
Surface mail
Phone
Face-to-face
Purpose
Persuasive
Action-generating
Informative
Problem-solving
Audience
Clear and specific statement of memo content
Identify the need-to-know individuals/groups
Structure
Attachments
Action
Conclusion
Content
Introducdtion
Heading
Subject:
Clear and specific statement of memo content
Date:
Full date when written
From:
Your job title
Your name
To:
Reader's job title
Reader's full name