Writing Business Memos

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OBJECT AND SUBJECT QUESTIONS

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Design Cycle

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Writing Business Memos

Design

Highlight dates and actions

Use numbered or bulleted offset lists

extra line space between paragraphs

Left aligned

Short paragraphs

Letterhead or Memo form may be used

typically 1-2 pages

Subject

Perrsonal

keep readers to a minimum

Sensitive

consider alternatives

Surface mail

Phone

Face-to-face

Purpose

Persuasive

Action-generating

Informative

Problem-solving

Audience

Clear and specific statement of  memo content

Identify the need-to-know individuals/groups

Structure

Attachments

Action

Conclusion

Content

Introducdtion

Heading

Subject:

Clear and specific statement of  memo content

Date:

Full date when written

From:

Your job title

Your name

To:

Reader's job title

Reader's full name