Customer

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Encouraging people to share their opinions on social networks

Customer follow-up

Personalized mailing

Customer

Marketing and communication

In-store preparation of sales staff and advisors

Not warned by social networks

Store visit

Diagnostic proposal

Self-guided tour of the store

Warned by social networks

Customer arrival

Request to use the tool

Supported by an advisor

Tool presentation

Diagnosis

Product proposal linked to need(s)

The advisor will help you find them in store

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