Categories: All - clarity - optimism - confidence - relief

by jane huang 17 years ago

554

Information Search Process (ISP)

The Information Search Process (ISP) outlines the various emotional stages individuals experience during information seeking. It begins with the initiation phase where feelings of uncertainty predominate.

Information Search Process (ISP)

Information Search Process (ISP)

Presentation

feelings: relief, satisfaction or disappointment

Collection

feelings: sense of direction, confidence

Formulation

feelings: clarity

Exploration

feelings: confusion, frustration, doubt

Selection

feelings: optimism

Initiation

feelings: uncertainty

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