Categories: All - licenses - scheduling - training - analysis

by noni angeles 7 years ago

157

Results Capacity

The document appears to detail various components and inputs involved in a comprehensive capacity planning and workforce management strategy. It references multiple tools and sources used for data collection and analysis, such as single source files, scheduling tools, and email reports.

Results Capacity

Results Capacity Plan

Shrink File

SQI

WPTs

Manual Input from GRP
Shrink
Peak Seat
AO Monthly Rev Proj
WPT

Licenses

IEX Back End Data
Altitude Emailed Report
CSI Emailed Report

WOM Items

Training as Production

1 view per applicable site

Puts/Takes Gantt

Season HC Gantt
Puts/Takes High Level
Puts/Takes All

eWPT

Subtopic
Fill Rate Report (RNET)
Training Report (RNET)

Peak Seat File

Scheduling tool

Payroll Margin Analysis

WPT Error Checking File
PM Analysis from Finance

WFM Sourcing Plan

Inout

WPT Analysis

RNET Training
Single SourceFile

MOM File

Support Staff Ratio

RNET OLAP

New Logo Chart

Input
Manual

Seats Under Consideration Newsletter

Email
Capacity Plan

Capacity Sales

One Monthly View
Hiring Capacity from Sourcing

Capacity Plan 2017

Views
Finance vs WPT Overall Chart
Weekly Capacity (Pink Tabs Site and Acct views)
Board View Monthly/Quarterly
Capacity Monthly/Quarterly
Puts/Takes
Finance vs WPT (Site, Acct, and Heat Map Views)
Site Ops Capacity (Site and Acct Views)
Inputs
Quickbase
AO Finance Projections
IT Seats
Single Source File