Decision Support Systems (DSS) are tools that support managerial decision-making processes. DSS has evolved from being data-oriented and model-oriented systems to more sophisticated forms integrated into Business Intelligence (
cube analysis (also known as slice-and-dice analysis)
enterprise reporting (using dashboards and scorecards)
MicroStrategy, Corp. distinguishes five styles of BI and offers tools for each
dss
Evolution of DSS into Business Intelligence
Enabling tools like OLAP, data warehousing, data mining, intelligent systems, delivered via Web technology have collectively led to the term “business intelligence” (BI) and “business analytics”
Use of DSS moved from specialist to managers, and then whomever, whenever, wherever
Types of DSS
Data-oriented DSS
Model-oriented DSS
Elements of a Work System
Technology.
Information
Participants
Business process
Managerial Decision Making
Subtopic
Mintzberg's 10 Managerial Roles
Decisional
10. Negotiator
9. Resource allocator
8. Disturbance handler
7. Entrepreneur
Informational
6. Spokesperson
Disseminator
4. Monitor
Interpersonal
3. Liaison
2. Leader
1. Figurehead
dffinition
Management is a process by which organizational goals are achieved by using resources