Telephoning

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план встречи

by Анастасия Николаевна Тараканова

COMUNICACIÓN

by Patty Nue Caballero

Cold Calls

by Himanshu Shah

Process Map

by Paul Darley

Telephoning

Leaving a message

Could you tell ... that I called?

Could I leave a message?

Would you like to leave a message?

Calling

I would like to speak to...?

Could I speak to...?

I'm calling to...

Good morning this is...

Changing a meeting

I'm afraid I can´t manage our meeting

Could we arrange another time?

I'm sorry, I have to cancel the appointment on...

Making an appointment

When would you like to meet?

What time could we meet/are you free?

When would be possible/convenient for you?

Answering

How can I help you?

This is... / ... speaking

Good morning/afternoon