NA_MTC_LENDING_7560 (IBA) USSD Draft 2.1-Sheet 1

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Customer Dials *682#

Welcome to MTC Services 1. Balance Enquiry 2. Bundles 3. Taamba 4. Aweh 5. Content 6. Airtime Top-Up 7. Trivia 8. Other

Option 4

Aweh products Bal: N$8.50 1. Aweh-O-Yeah 2. Aweh Subscribe 3. Aweh Renewal

Option 2

Aweh Subscribe Bal: N$8.50 1. SuperAweh - N$53 2. Aweh Prime - N$32 3. Aweh Gig - N$32 4. Aweh Go - N$13 5. OkaAweh - N$7 6. *. Back Reply:1-5

Highest Qualified Taamba = N$ 15

Option 5 BAL is >= bundle & Next Higher bundle is > BAL + Taamba (Continue with existing flow)

Use existing flow content and journey

Option 3 BAL is < bundle & Bundle > BAL + Taamba (Up-sell Complete)

Your balance is insufficient to complete your AwehGig request. Take a Taamba advance of N$ 5.00 and you can still get AwehGo. 1. Yes 2. No

Option 4 BAL is < bundle & Bundle <= BAL + Taamba (Assist Complete)

Your balance is insufficient to complete your AwehGo request. Take a Taamba advance of N$ 5.00 in order to get your AwehGo. 1. Yes 2. No

Take an Advance and purchase Aweh? 1. Yes 2. No

Could also be a direct EXIT?

Option 5 BAL is >= bundle & Taamba is enough to cover next higher Denom (Up-sell)

Did you know that you qualify for a Taamba Advance of N$ 5.00 which means you can purchase AwehGo. To take Taamba Advance and purchase AwehGo select 1. Yes 2. No

With a QA of 15 and a difference between balance to cost of up-sell at 4.50, the closest Taamba denom needed to complete the purchase is N$ 5 We aim to give them only what they need to complete the purchase. If they qualified for 40 in this example, we would up-sell them to the Aweh Gig with a Taamba of 30.

Confirm OkaAweh Subscription - N$7? 1. Yes 2. No 3. Take an Advance and purchase another Aweh

Option 3

Redirect to Main menu

Thank you for using Aweh, hope to see you again soon.

EXIT:

You have successfully subscribed to OkaAweh.

EXIT: SMS 1 - Aweh Conf

Option 1

You have successfully subscribed to Aweh Go.

EXIT: SMS 1 - Aweh Conf SMS 2 - Taamba Conf