Research Mind Map for Hotel Human Resource Management

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Hotel Human Resource Management

Importance

strives to seek new ways for creating a positive environment for employees and guests

helps to retain hard working and talented employees

fosters a workplace where employees feel happier and more fulfilled which translates into a positive experience for guests and visitors at the hotel

keeps everyone motivated about coming to work at the hotel

addresses employee complaints and feedback

ensures constant regulation and maintenance of appropriate behaviour of all employees regardless of position at the hotel

ensures the hotel is always improving on existing infrastructure and norms in daily operations

promotes equality, fairness and human rights in the workplace

ensures non-discriminatory hiring practices at the hotel

all employees regardless of background or minority group association feels welcomed, respected and valued

Purpose

hiring/recruitment

posting job vacancies online

training new hirees

conducting interviews

design employee social events, welfare programs, recognition events, company-wide meetings

events promoting equality rights of minority groups

company-wide and departmental Christmas parties

motivate employees

host awards ceremonies for employees of the month

design competitive compensation packages for hotel employees of each department

Opportunities

identify new ways to design workplace framework

work with hotel management and executives to create a more people-centric environment where not only guests but employees feel valued as well; employees should feel they have an actual stake in the company where their needs and preferences are respected

construct new company policies and procedures which consider employee feedback and concerns

recognize employees for their hard work and loyalty to the company

reward consistent (annually) compensation increases and bonus payouts to employees with positive attitude about their work and their company

design regular and periodic events awarding excellence in the workplace

develop new and enhance existing employee welfare programs

form partnerships with competitor hotels or local agencies for organizing networking events and friendly competition in sports and recreation to build a like-minded community of hotel business professionals

events hosted for awareness about challenges faced by LGBTQ and minority groups

Issues

retaining top talent

many hotel company options with various offerings for prospective employees

lack of career advancement opportunities

low employee motivation

inflexible work hours

low/uncompetitive compensation relative to other industries

depression

high employee turnover

lack of job appeal

stressful jobs

Challenges

skilled labour shortage

formal hospitality management post-secondary degrees are still not as prevalent as other mainstream careers such as medicine, accounting and engineering

lack of young business professional specializing in hospitality management

finding strong talent

limited number of qualified candidates

umpteen number of talent recruiter websites

lack of time required for finding appropriate talent

lack of post-secondary schools grooming students for hotel management

budgetary restrictions

fixed hourly wages and salaries for various types of employees at the hotel

lack of funds approved for use by finance department