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Welcome to Wallbox, what can we help you with?

I have questions about accessories

Power Boost

What is the power boost

I Have a question about connectivity

Ethernet

All but Pulsar family

Bluetooth and Wifi

All but Pulsar

All but Pulsar family (Need to add mobile connectivity)

Bluetooth

Pulsar

Warranty

What is included in yoru warranty?

Is the warranty included when I buy a charger?

I want to contacts someone

where are you located

What is your hone number

Contact service team

contach engeneering tem

send an email to

Contact Sales Team

I already have a charger and I need help!

IMPORTANT Please always have your charger updated to the last available version and never perform any of these actions with your car connected to the charger

MyWallbox feature

Update my charger

Connectivity

MyWallbox sessions

MyWallbox account

General charging question

Led status from chargers

Charger delivering less power than expected

How to set up a charging schedule?

The gun should not be connected to your car

The mobile phone needs to be connected to the charger via Bluetooth

"Select time/date in the clock in the main page of the app. Every day is already selected so, for example, if you don't want to charge on Saturdays and Sundays, click those days to deselect them."

Make sure to delete any scheduled chargers you might already have

How to charge my car with a socket in Copper SB?

Led must be white

Plug the gun in the charger and led should be green

Plug the gun in the car now and led should be blue

After charging unplug first from the car and led should be white

Here is an article that you might find helpful as well https://support.wallbox.com/en/knowledge-base/wallbox-copper-sb-charger-status/

We hope with this information we have been able to resolve your question! Alternatively we are always happy to help via you via app, phone or contact page

I want to Collaborate with you

Which collaboration are you looking for

Car reseller

Distributor

Others

Marketing partnership

I want to have information about charger

I have questions related to charging my EV

What's smart chagring

https://wallbox.com/en_catalog/faqs-what-is-smart-charging

How much does it cost to charge my EV?

https://wallbox.com/en_catalog/faqs

Why do I need a charger for my home?

https://wallbox.com/en_catalog/faqs-need-charger

What's the difference between AC and DC?

https://wallbox.com/en_catalog/faqs-difference-ac-dc

How far can an EV go?

https://wallbox.com/en_catalog/faqs-electric-car-range

How long does it take to charge an EV?

https://wallbox.com/en_catalog/faqs-how-long-charge-electric-car

What is included with the charger ?

Is the cable included with the charger ?

YES.

I have a question about climated resistance

All of our chargers are weather proofed

I have a question about quasar

Quasar

More info

Get in touch with our presale engineer

Quasar Data Sheet

Release date

Price

I don't know which charger to choose

Are you individual or Business?

Direct customers to correspond sales team

Where do you want to install your Wallbox ?

Shared garage

Request a quote

Direct to correspond sales team

Private Garage

Give info about difference

Public garage

You can choose between Pulsar, pulsaar Plus or Commander 2

Do you already know for which car youis it ?

Do you already know for which car you want to buy a charger for?

not sure : maybe product names and I don't know

Subtopic

What type of housing are you thinking to install your Wallbox?

Yes

Go to our model chooser here to find which best charger suits you

I have a question about installation

Are you a(an)?

Business

Where are you located

Leave your mobile number or email we will be in touch with you

Individual

Where are you located?

I want to get an estimation of the price

What is the estimated distance between the garage space and your charging station

Let's redirect to installation team in the country where we can sell it

Up to 20m

985€

Up to 15m

925€

up to 10m

800€

Up to 5m

660€

I want more Information about installation

Is Wallbox going to install my charger

no : an installer will contact you

Who can instal my charger?

only professional can instal our charger

I'm looking for an installer

Direct customers to Inaki or the correspond sales team

Installer

How do I installer a Wallbox

Link to installation guide + Wallbox academy

I have issues with installation

Contact Phone number

Wallbox offers a range of services and products to cater to various customer needs. They provide information and support for accessories, such as the Power Boost, and answer questions regarding their warranty policies, ensuring customers know what is included when purchasing a charger.