Categorii: Tot - criteria - solutions - behavior - analysis

realizată de Louise Winder 6 ani în urmă

145

Peters DV

Developing a problem-solving approach involves several steps. Start by thoroughly understanding and describing the problem. Transition to brainstorming potential solutions, perhaps utilizing tools like the Brainstorming Toolbox Smart Map.

Peters DV

Floating topic

Where next?

You can continue to develop this map without the Smart Map wizard by saving it as a normal Mindomo map.

When have a comprehensive description of the problem, you can move towards finding solutions. Consider a brainstorm as a next step, using the Brainstorming Toolbox Smart Map.

You can delete this topic from the saved map.

Where next?


You can continue to develop this map without the Smart Map wizard by saving it as a normal Mindomo map.

When have a comprehensive description of the problem, you can move towards finding solutions. Consider a brainstorm as a next step, using the Brainstorming Toolbox Smart Map.

Peter's DV

Name the problem


Identify the problem or issue in a few words and press Enter. This will become the title of your map.

Be the problem

Be the problem is a popular technique for understanding problems. It means developing a character for the problem and describing its nature as if it were a person.

Be the problem


'Be the problem' is a popular technique for understanding problems. It means developing a character for the problem and describing its nature as if it were a person.

Insight

Add an insight


Add a statement describing the problem as if it were a person.

Analogies

Can you find analogies for this problem?
The underlying characteristics of a problem can sometimes be clearer when it is taken out of context.

Analogies


Can you find analogies for this problem?
The underlying characteristics of a problem can sometimes be clearer when it is taken out of context.

What is it like?

What is 'Peter's DV' like?


Is 'Peter's DV' like anything else?

Six serving men

"Six Serving Men" is based on Rudyard Kipling's poem, which begins:

''I keep six honest serving men
(They taught me all I knew);
Their names are What and Why and When
And How and Where and Who.''


We can profile a problem and perhaps discover more about it by asking structured questions.

Six Serving Men


'Six Serving Men' is based on Rudyard Kipling's poem, which begins:

I keep six honest serving men
(They taught me all I knew);
Their names are What and Why and When
And How and Where and Who.


We can profile a problem and perhaps discover more about it by asking structured questions.

Who?
Who not?

Who does not cause 'Peter's DV'?


Who causes 'Peter's DV'?


Where?
Where not?

Where does 'Peter's DV' not happen?


Where does 'Peter's DV' happen?


How?
How not?

How does 'Peter's DV' not happen?


How does 'Peter's DV' happen?


When?
When not?

When does 'Peter's DV' not happen?


When does 'Peter's DV' happen?


Why?
Why not?

Why is 'Peter's DV' not a problem?


He bullies me
He may use DV with future partners

Why is 'Peter's DV' a problem?


What?

What not?

When he's in a good mood

What does not cause 'Peter's DV'?


When he's in a bad mood
When he's hungry
When he doesn't get his own way

What causes 'Peter's DV'?


Impact analysis

Impact analysis looks at who is affected by the problem - what the consequences are, rather than the causes.

Impact analysis


Impact analysis looks at who is affected by the problem - what the consequences are, rather than the causes.

Joanna
She gets bullied

What is the impact?


How is Joanna affected by 'Peter's DV'?


Rate the impact by clicking an icon:

High impact - significant consequences

Medium impact - annoying but tolerable

Low impact - negligible effect

Dave
He fights with Peter

What is the impact?


How is Dave affected by 'Peter's DV'?


Rate the impact by clicking an icon:

High impact - significant consequences

Medium impact - annoying but tolerable

Low impact - negligible effect

Me

Who is affected?


Type in a name or role of someone who is affected by 'Peter's DV'

It makes me search for ways to help
I feel like a bad parent
It makes me not like him
He scares me

What is the impact?


How is Me affected by 'Peter's DV'?


Rate the impact by clicking an icon:

High impact - significant consequences

Medium impact - annoying but tolerable

Low impact - negligible effect

Root cause analysis

For analytical problems, root cause analysis can help to unravel indirect causes of problems, leading to more effective solutions. One way to do this is to keep asking "Why?" down to five levels, to understand the reasons behind the reasons.

Root Cause analysis


For analytical problems, root cause analysis can help to unravel indirect causes of problems, leading to more effective solutions. One way to do this is to keep asking 'Why?' down to five levels, to understand the reasons behind the reasons.

He thinks it's all about him

Why does 'Peter's DV' happen?


Enter a reason that 'Peter's DV' happens.

I've let him away with too much

Because I don't want him sad

Why does 'I've let him away with too much' happen?


Enter a reason that 'I've let him away with too much' happens.
(Level 3 of 5)

Because I love him so much

Why does 'Because I don't want him sad' happen?


Enter a reason that 'Because I don't want him sad' happens.
(Level 4 of 5)

Why does 'Because I love him so much' happen?


Enter a reason that 'Because I love him so much' happens.
(Level 5 of 5)

Subtopic

His ASD

Why does 'He thinks it's all about him' happen?


Enter a reason that 'He thinks it's all about him' happens.
(Level 2 of 5)

Cause

Why does 'His ASD' happen?


Enter a reason that 'His ASD' happens.
(Level 3 of 5)

Why does 'Cause' happen?


Enter a reason that 'Cause' happens.
(Level 4 of 5)

Why does 'Cause' happen?


Enter a reason that 'Cause' happens.
(Level 5 of 5)

Solution criteria

How will you know when you have solved the problem?
* What will a successful resolution look like?
* How will you filter and assess potential solutions?
* How will you verify that the issue has been solved?
You might want to return to the solution criteria several times as you develop the definition of the problem.

Solution criteria


How will you know when you have solved 'Peter's DV'?

You might want to return to the solution criteria several times as you develop the definition of the problem.

He will treat me with respect
He will have strategies to solve problems
He will see things don't always go his way
He will accept fault
He will not stop me doing things

Add solution criterion


Add a solution criterion. Make sure you consider:

What assumptions are you making?

In identifying the problem and the probability of a solution, what assumptions are you making?

Assumptions can sometimes be hard to see or accept. For example, if the "problem" is that sales of a certain product are too low, you may naturally aim to increase sales. You are ''assuming'' that the market demand for this product will continue. But if the demand disappeared overnight in a storm of negative publicity, then the original problem and solution also change. So the problem and logical solution are partly based on an assumption.

What assumptions are you making?


In identifying the problem and the probability of a solution, what assumptions are you making?

Assumptions can sometimes be hard to see or accept. For example, if the 'problem' is that sales of a certain product are too low, you may naturally aim to increase sales. You are assuming that the market demand for this product will continue. But if the demand disappeared overnight in a storm of negative publicity, then the original problem and solution also change. So the problem and logical solution are partly based on an assumption.

That it is partly my fault
That he is in danger of perpetrating DV
That he can change

Add an assumption


Identify an assumption you are making in both the description of the problem and the logical solution.

What don't you know?

What other information might help, but is not available today?
* How would it help?
* How could you obtain it?
* Can you work without it?
* What are the risks or consequences of not knowing?
* Who else might have further information and insight?

What don't you know?


What other information might help, but is not available today?

How can I get him to go to a course?
Would a course help?
How can I help him?
Can he change?

Add an unknown factor


Identify information or data that is not known or not reliable, and what you can do to find it. Think about:

What do you know?

Factual data about the problem

What do you know?


What factual data do you already have about 'Peter's DV'?

Says sorry and will never do it again
Swears
Violent
Doesn't take responsibility
Accepts no blame
Bullying behaviour
Controlling behaviour

Add a piece of data


Add an item of data or a reference to it. Think about:

Problem type

Whether this is mainly a creative or analytical problem

What type of problem is this?


Is 'Peter's DV' a creative issue or an analytical one?

Change something

Describe the problem type


Select the problem type or enter your own description.

Create something newChange somethingFix something broken