por Louise Winder 6 anos atrás
145
Mais informações
You can continue to develop this map without the Smart Map wizard by saving it as a normal Mindomo map.
When have a comprehensive description of the problem, you can move towards finding solutions. Consider a brainstorm as a next step, using the Brainstorming Toolbox Smart Map.
You can delete this topic from the saved map.
Where next?
You can continue to develop this map without the Smart Map wizard by saving it as a normal Mindomo map.
When have a comprehensive description of the problem, you can move towards finding solutions. Consider a brainstorm as a next step, using the Brainstorming Toolbox Smart Map.
Name the problem
Identify the problem or issue in a few words and press Enter. This will become the title of your map.
Be the problem is a popular technique for understanding problems. It means developing a character for the problem and describing its nature as if it were a person.
Be the problem
'Be the problem' is a popular technique for understanding problems. It means developing a character for the problem and describing its nature as if it were a person.
Add an insight
Add a statement describing the problem as if it were a person.
Can you find analogies for this problem?
The underlying characteristics of a problem can sometimes be clearer when it is taken out of context.
Analogies
Can you find analogies for this problem?
The underlying characteristics of a problem can sometimes be clearer when it is taken out of context.
What is 'Peter's DV' like?
Is 'Peter's DV' like anything else?
"Six Serving Men" is based on Rudyard Kipling's poem, which begins:
''I keep six honest serving men
(They taught me all I knew);
Their names are What and Why and When
And How and Where and Who.''
We can profile a problem and perhaps discover more about it by asking structured questions.
Six Serving Men
'Six Serving Men' is based on Rudyard Kipling's poem, which begins:
I keep six honest serving men
(They taught me all I knew);
Their names are What and Why and When
And How and Where and Who.
We can profile a problem and perhaps discover more about it by asking structured questions.
Who does not cause 'Peter's DV'?
Who causes 'Peter's DV'?
Where does 'Peter's DV' not happen?
Where does 'Peter's DV' happen?
How does 'Peter's DV' not happen?
How does 'Peter's DV' happen?
When does 'Peter's DV' not happen?
When does 'Peter's DV' happen?
Why is 'Peter's DV' not a problem?
Why is 'Peter's DV' a problem?
When he's in a good mood
What does not cause 'Peter's DV'?
What causes 'Peter's DV'?
Impact analysis looks at who is affected by the problem - what the consequences are, rather than the causes.
Impact analysis
Impact analysis looks at who is affected by the problem - what the consequences are, rather than the causes.
What is the impact?
How is Joanna affected by 'Peter's DV'?
Rate the impact by clicking an icon:
What is the impact?
How is Dave affected by 'Peter's DV'?
Rate the impact by clicking an icon:
Who is affected?
Type in a name or role of someone who is affected by 'Peter's DV'
What is the impact?
How is Me affected by 'Peter's DV'?
Rate the impact by clicking an icon:
For analytical problems, root cause analysis can help to unravel indirect causes of problems, leading to more effective solutions. One way to do this is to keep asking "Why?" down to five levels, to understand the reasons behind the reasons.
Root Cause analysis
For analytical problems, root cause analysis can help to unravel indirect causes of problems, leading to more effective solutions. One way to do this is to keep asking 'Why?' down to five levels, to understand the reasons behind the reasons.
Why does 'Peter's DV' happen?
Enter a reason that 'Peter's DV' happens.
Because I don't want him sad
Why does 'I've let him away with too much' happen?
Enter a reason that 'I've let him away with too much' happens.
(Level 3 of 5)
Because I love him so much
Why does 'Because I don't want him sad' happen?
Enter a reason that 'Because I don't want him sad' happens.
(Level 4 of 5)
Why does 'Because I love him so much' happen?
Enter a reason that 'Because I love him so much' happens.
(Level 5 of 5)
Subtopic
Why does 'He thinks it's all about him' happen?
Enter a reason that 'He thinks it's all about him' happens.
(Level 2 of 5)
Cause
Why does 'His ASD' happen?
Enter a reason that 'His ASD' happens.
(Level 3 of 5)
Why does 'Cause' happen?
Enter a reason that 'Cause' happens.
(Level 4 of 5)
Why does 'Cause' happen?
Enter a reason that 'Cause' happens.
(Level 5 of 5)
How will you know when you have solved the problem?
* What will a successful resolution look like?
* How will you filter and assess potential solutions?
* How will you verify that the issue has been solved?
You might want to return to the solution criteria several times as you develop the definition of the problem.
Solution criteria
How will you know when you have solved 'Peter's DV'?
You might want to return to the solution criteria several times as you develop the definition of the problem.
Add solution criterion
Add a solution criterion. Make sure you consider:
In identifying the problem and the probability of a solution, what assumptions are you making?
Assumptions can sometimes be hard to see or accept. For example, if the "problem" is that sales of a certain product are too low, you may naturally aim to increase sales. You are ''assuming'' that the market demand for this product will continue. But if the demand disappeared overnight in a storm of negative publicity, then the original problem and solution also change. So the problem and logical solution are partly based on an assumption.
What assumptions are you making?
In identifying the problem and the probability of a solution, what assumptions are you making?
Assumptions can sometimes be hard to see or accept. For example, if the 'problem' is that sales of a certain product are too low, you may naturally aim to increase sales. You are assuming that the market demand for this product will continue. But if the demand disappeared overnight in a storm of negative publicity, then the original problem and solution also change. So the problem and logical solution are partly based on an assumption.
Add an assumption
Identify an assumption you are making in both the description of the problem and the logical solution.
What other information might help, but is not available today?
* How would it help?
* How could you obtain it?
* Can you work without it?
* What are the risks or consequences of not knowing?
* Who else might have further information and insight?
What don't you know?
What other information might help, but is not available today?
Add an unknown factor
Identify information or data that is not known or not reliable, and what you can do to find it. Think about:
Factual data about the problem
What do you know?
What factual data do you already have about 'Peter's DV'?
Add a piece of data
Add an item of data or a reference to it. Think about:
Whether this is mainly a creative or analytical problem
What type of problem is this?
Is 'Peter's DV' a creative issue or an analytical one?
Describe the problem type
Select the problem type or enter your own description.
