TQM

Mai multe ca aceasta

Life Of Pi Creative Project

după Tayler Showalter

Chapter 4 : Forest As a Resource

după Chocolatez Luvable

Waste Management

după Liz Sze

Reflection on Evidence Based Teacher Librarianship

după Seema Narula

Total Quality Management

Six Sigma is a collection of tools, training and measurements

reduce defective parts

improve the manufacturing process

Key techniques

Building a long-term relationship with suppliers

Flexibility

Continuous improvement

Perfect first-time quality

Pull processing

TQM aims at a continual increase in customer satisfaction while continually lowering real costs.

Aims of lean manufacturing

Less factory space.

Less human effort

Less time to develop products

Less inventory

Eliminate waste in every area of production

Four steps to improving performance

4 Miryokuteki Hinshitsu: making sure that products have an aesthetic quality

3 Kansei: examining the way the user actually uses the product in real life in order to improve the product

2 Atarimae Hinshitsu: making sure that things work exactly as they aresupposed to

1 Kaizen: a focus on continuous improvement through making processes visible, repeatable and measurable

Total Quality Management (TQM) is a management strategy that puts awareness of quality at the heart of all organizational processes.