TQM

Mer av detta

How to prevent water pollution

av Janasis Ong

Chap. 1 Governing American Early Care and Education:...

av Theresa Gough

My Family Tree

av Chantel White

COLLOCATIONS WITH DO AND MAKE

av MILA GARCIA

Total Quality Management

Six Sigma is a collection of tools, training and measurements

reduce defective parts

improve the manufacturing process

Key techniques

Building a long-term relationship with suppliers

Flexibility

Continuous improvement

Perfect first-time quality

Pull processing

TQM aims at a continual increase in customer satisfaction while continually lowering real costs.

Aims of lean manufacturing

Less factory space.

Less human effort

Less time to develop products

Less inventory

Eliminate waste in every area of production

Four steps to improving performance

4 Miryokuteki Hinshitsu: making sure that products have an aesthetic quality

3 Kansei: examining the way the user actually uses the product in real life in order to improve the product

2 Atarimae Hinshitsu: making sure that things work exactly as they aresupposed to

1 Kaizen: a focus on continuous improvement through making processes visible, repeatable and measurable

Total Quality Management (TQM) is a management strategy that puts awareness of quality at the heart of all organizational processes.