AES Ordering

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AES Ordering

Find AES order form

What are the items that must be in the order to make it efficient to go forward on

Talk to Vessel to see what avenue he wants to go for

efficiency

Customer experience

Document everything currently happening

Meetings

Sales Engineers

Juan Mieza

EMEAR

Chris Orendorff

Americas

Jonny NGO

APAC

Sales Op team

Laura Morris

James Chrysler/Brian Carlson

9/26 - Email sent to Brian Carlson and Jim Chrysler about possible meeting with them. Brian currently in Singapore

9/26 - Jim to set up meeting

Orion Rooney Meeting notes

00114876

Min items that are needed by ISR is on Wiki

Customer to Reseller to ISR to SAP via RT ticket into production Once it goes through them and back, ISR's go to the reseller

Very rarely ordered - Mainly because they don't need that exact product. Instead they just want a Level 2

AOS - Advanced Ortho Eleveation maybe what is what people are thinking this is

What does the Salesforce input look like

Case management tool only. Single piece of communication tool only. Sales force is the communication between DG reseller and RT is internal communication only.

Get support email that the customer wants

How exactly are the customers doing the ordering

Slaesforce

Customer Care Wiki

How do we get the feasibility or order done (currently)

Vendor management

Who are the current vendors an why choose one over another

Anything they need/want changed

What are you really needing

What does Production coordinators need

Possible new work flow

Possible new order form

Sales internal

Could get help from sales ops, Bill Evans

Behind scenes steps. How long does each step

Should have more product details

Is this lacking or G2G?

External data sheet

Customer Facing

Should be high level

Is it lacking?