Design and Evaluation of Intelligent Agent Prototypes for Assistance with Focus and Productivity at Work

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Design and Evaluation of Intelligent Agent Prototypes for Assistance with Focus and Productivity at Work

User workflow

agents we developed was to design an intelligent assistant that could support the user’s task-related goals and help them better focus on their high priority tasks, which would hopefully promote better productivity and emotional well-being at work.

Related work

in an organizational setting, anthropomorphic ap- pearance in agents was also shown to increase users perceptions of the agents usefulness

Furthermore, emotional intelligence in agents has been shown to help alleviate negative emotions, like frustration

also wanted to investigate the impact that a more human-like agent with more emotional intelligence would have on user perceptions, as well as their focus and productivity.

Research Questions

She first asks how the user is feeling wherein the user would be given six different options in a drop-down menu to choose from (Happy, Sad, Stressed, Calm/Neutral, Focused, or Frustrated).

Introduction

messages and other kinds of disruptions have become a serious problem for keeping focused

interruptions has been very well documented

[14] found that when information workers were interrupted by conversation, they were more likely to return to work on more peripheral tasks like email and web searches, rather than resume their previous

Abstract

134% more time with the TB prototype, and 110% more time with the VA prototype

Text-based agent similar to a chat bot

productivity in the workplace

monitor distractions

Schedule and manage time