Категории: Все - diagnostics - operations - integration - monitoring

по Mike Norrell 6 лет назад

202

OMG Structure

The document outlines the comprehensive management of fleet operations, focusing on various critical aspects to ensure efficiency and reliability. Asset management is meticulously tracked through financial metrics, inventory control, and depreciation.

OMG Structure

Operations Management Group

NOC

Monitoring
NOC Workflow Alerts
Annotations
Capacity/Vendor Mgmt
T1 - T4 Elimination Plans
Training/Learning
Auditing/QA
Robot Connectivity
Volume/Traffic Control
Wifi/4G Connectivity
Mission Data
Metrics
Data Delivery
Mission Frequency
Scheduling

Fleet Operations

Preventative Maintenance
Best Practices
Scheduling/Logistics
MTBF, MTTR, Reliability Testing
Documentation
Upgrades & Retrofits
Fleet Firmware Upgrade Process
Fleet Hardware Upgrade Process
Fleet Software Upgrade Process
Diagnostics & Repair
Repair Instructions/Workflows
Spare Parts Definition/Availability
Technician Training/Availability
Regional Support Centers
Remote Diagnostics
Asset Management
Configuration Control
Financial Tracking, Inventory Relief, Depreciation
Robot/Spares Tracking
Factory Genealogy/Serialization

Information Systems

IT
Vendor Mgmt
Policies
Endpoint Mgmt
Enterprise Systems
Architecture Mgmt
Infrastructure
Systems Integration
Hardware
Software
On-Premises
Cloud
Data Analytics
Operational Info
Monitoring/Uptime

Deployment

Operational Processes
Socialization (Store Managers)
Robot SW Freeze
Mission Creation/Modification
Issue Communication/Escalation
Store Mktg/Communication Plan
Store Bring-up
HITL Activation
Store Certification
Aisle/Shelf Tuning
Robot Testing
Robot Assembly
Dock Install/Robot Receipt
Robot/Dock Delivery
Factory Shipping/Logistics
Vendor Mgmt (robot delivery)
Contractor Mgmt (Dock Install)
Store Communication/Scheduling
Store Mapping
Backend Map Creation/Updates
Resource/Cart Logistics
Store Data Collection
Site Survey
Construction Schedule
Content, Dock Location, wifi/4G speeds
Methodology, Training, Logistics
Aisle Suitability Checklist
Site Survey Checklist (incl. floor type, etc.)

ROC

Process/Workflow
Training
24x7x365 Operation
Workflow Exception Reporting
Workflow Scheduling
Organization Workflow Mgmt
Remote Monitoring
Vendor Management
Reporting

Fleet Analytics (HW/SW)

Real Time Execution

Dashboards

Customer

Management

Remote Control
Stuck Robot Process
Docking Assistance
Mission Cancel/Abort
360 Camera Operation
Alerts
Preventive Maint. Schedules
ROC Workflow Alerts
Internal Alerts/Process Flow
Customer Alerts/Escalations
Ticket Creation/Handling
Issue Resolution/Escalation
Links to Other Systems
Company Adoption
Process Definition
Database Infrastructure