Knowledge Management Implementation

Mer av detta

How I Discovered the Key Principle of Communication

av Colin Robertson

Procesos de la administración educativa y funcionarios encargados.

av LEIDY BIBIANA TABORDA QUICENO

RISK MANAGEMENT

av Mindomo Team

Perception

av Joerg Bauer

Knowledge Management at Anderson Consulting

Implementation

Anderson Case

Considered solutions

Assigning project knowledge managers

Contextualizing documents

Intelliigent agents

Prefiltering

Issues of implantation

Issues of creation of knowledge

Information Overload

Issues of Information Technology

Justification of Investments

Complex structure

Use of interpersonal networks

Contemporary Tool Types

Forums/Discussion Boards

Instant Messaging/Video Conferencing/Desktop Sharing

Cisco WebEx

IBM Sametime

Social Networking

SupportCentral and GE Connect

IBM's BluePages

Real Time/Shared Documentation

Microsoft Sharepoint

Google Wave

Analytics

Non-graphical

R

Graphical

Business Objects

Search

Google Search Appliance

Shared Folder Solutions

DropBox

Document Management Solutions

IBM Content Manager

DWH (ODS, OLAP, etc)

Oracle

SAP

Wiki's

MediaWiki

Restrictions

Type

Documents

Data

Structure

Structure of knowledge managment

Charlie Paulk (CIO)

Bob Ahern (Senior Manger)

> 200 Knowledge Managers

Responsible for pulling relevant knowlegde from knowlege exchange system and extract lessons from the project.

Structure of Anderson Consuting

Communities of practice

Competencies

Industries

HBR

Personalization strategy

Codification Strategy

Business Strategy

Use of large teams

Focus on generating large revenues

Expansion of the business

Knowledge Exchange System

Lotus Platform

Investment in IT

Reuse of knowledge

Focus of consulting

Operational firm

Strategic firm