类别 全部 - persuasion - empathy - models - barriers

作者:Mariana Calderón 3 年以前

299

Communication Process

Communication encompasses a wide range of abilities, from reading and writing to active listening and empathy. These skills are crucial not only for personal relationships but also for career success and self-esteem.

Communication Process

Effects analysis (what for?)

Audience analysis (who?)

Analysis of the medium (how?)

Content analysis (what)

Control analysis (who?)

Communication Process

Communication Ability

Basic communicative abilities
Respect Persuasion Credibility
Read and write
Verbal language Non-verbal language
Active listening Empathy Emotional validation
Benefits
Impact of this abiliity

In our self-esteem

Career success

In personal relationships

Helps to promote confidence
Helps to resolve differences

COMMUNICATION BARRIERS

HOW TO DETECT THEM?
HOW TO OVERCOME THEM?

Etc.

Verify

Active listening

Empathize

Ask

Clarify

The way of expressing oneself
Non-verbal language
Tone of voice
Administrative barriers
Physical barriers
Impersonal communication
Semantic distortions
Lack of planning
Loss of information
Information overload
Physiological barriers
States that alter communication:

Confused

Deranged

Drunk

Psychological barriers
Prejudices also play a causal role
Emotional states
Semantic barriers
From the listener
From the speaker

CASTELLS' MODEL

The network society
Conectivity

Media Autonomy

Dimensions of autonomy

Physical

Socio-political

Communicative

Professional

Corporate

Individual

Mass self-communication

Self-generated message

Mass communication

LASSWELL'S MODEL

It impacted different disciplines such as: 1. Political Science 2. Philosophy 3. Economics
Consolidated mass communication
Purposses

Impact

Interpret

Inform

It allowed to understand the communicative process
Unilateral communication

Recent events

Global events

It is composed by:

Connectivity and society

Developed in 1940 by HAROLD LASSWELL
Reduce communication gaps

Between civil society and government

COMMUNICATION ANALYSIS LEVELS