Delivery timeline if not off-the-shelf:
Up to 45 days for orders less than 10M km2
Dynamic
NOTE: at this time we can only accept orders of ~100,000 km2 or more and no customizations to product spec are supportable. Orders >10M km2 require coordination with Product team
Things we would like to see
We should not see wall to wall coverage in any country
Might be moving to another team in future
Delivery
If S3 delivery, Product team delivers
credentials to Sales or the customer
If FTP or HD, credentials passed to SCM for
fulfillment
Complete order triggers invoice
Place an Order
If customer accepts quote via email or
signature, CS emails DYNAMIC inbox with
shapefile and order form. Orla/production
produces and loads into S3
Note to CS: create SAP contract with
DYNAMIC material code
Send a Quote
CS sends quote to Sales or directly to
customer
Get a Quote
Once approved in Salesforce, fill out
DYNAMIC order form and email to CS
(orders@digitalglobe.com)
» Include shapefile in email
Get a Price
Create a Pricing Only DSR
» Attach shapefile to DSR
Request a feasibility
Email dynamic@digitalglobe.com to request
information on time to produce and vintage
Expect acknowledgement to your
request within 48 hours
Get a sample, if needed
Email dynamic@digitalglobe.com with
sample request
Samples are a pre-defined area and
will not be built for the customer’s
AOI
Enter in Salesforce
Create opportunity and configure product via quote
DYNAMIC must be in opportunity
title
Use Custom Imagery and add
‘DYNAMIC’ to the description
