作者：Zarim Mohamad 1 年以前
110
QUALITY CONTROL CIRCLE
Quality Control Circles (QCC) focus on enhancing organizational performance through structured problem-solving and continuous improvement. They emphasize employee engagement, encouraging innovative ideas and taking ownership of the quality improvement process.
開啟
Statistical techniques to
monitor and control processes. Significance of effective
communication within the QCC Importance of establishing
standardized processes. Documenting and reporting
problem-solving activities. specific tools to analyze
and improvement quality
Systematic approach
to problem-solving
and improvement Addresses the process of
implementing and evaluating
potential solutions. Execution of a plan to
address identified issues. The need for ongoing
monitoring and evaluation
of implemented solutions. Methods for effectively communicating
findings and recommendations Techniques used to
identify the underlying
causes of problems Focuses on the process of
identifying and
selecting problems or
areas for improvement Step-by-step process or
methodology followed
within QCC Stratification Scatter Diagram Control Chart Illustrates that QCC aims to improve the
overall performance of the organization Encouragement for innovative ideas
and approaches within QCC
Reflect the ongoing
nature of the
quality improvement
Sharing knowledge and best practices
among team members Opportunities to enhance their
skills and knowledge Encourages employee to take responsibility
for the quality improvement process Highlight collaboration nature of QCC To improve quality and productivity Improves processes and identifying areas for improvement. Important of involving employees in quality improvement process. PROCESS TOOLS AND
TECHNIQUE
PURPOSE BENEFITS Pareto Chart Fish Bone Diagram Check Sheet HISTOGRAM ROOT CAUSE
ANALYSIS
COMMUNICATION PROBLEM SOLVING
AND REPORTING
TECHNIQUE
STANDARDIZATION
OF PROCESSES
STATISTICAL
PROCESS CONTROL
IMPLEMENTATION
OF SOLUTION
QUALITY TOOLS PDCA ACTION PLAN
FOLLOW UP
AND EVALUATION PRESENTATION
AND TECHNIQUE
PROBLEM IDENTIFICATION
AND SELECTION
Analyze and finding solution to issues. OWNERSHIP SKILL
DEVELOPEMENT
KNOWLEDGE
SHARING
INNOVATION CONTINOUS
IMPROVEMENT
ORGANIZATIONAL
IMPROVEMENT
TEAMWORK PROBLEM
SOLVING
EMPLOYEE
ENGAGEMENT
PROCESS FOCUS QUALITY CONTROL CIRCLE
