QUALITY CONTROL CIRCLE

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Statistical techniques to monitor and control processes.

Significance of effective communication within the QCC

Importance of establishing standardized processes.

Documenting and reporting problem-solving activities.

specific tools to analyze and improvement quality

Systematic approach to problem-solving and improvement

Addresses the process of implementing and evaluating potential solutions.

Execution of a plan to address identified issues.

The need for ongoing monitoring and evaluation of implemented solutions.

Methods for effectively communicating findings and recommendations

Techniques used to identify the underlying causes of problems

Focuses on the process of identifying and selecting problems or areas for improvement

Step-by-step process or methodology followed within QCC

Stratification

Scatter Diagram

Control Chart

Illustrates that QCC aims to improve the overall performance of the organization

Encouragement for innovative ideas and approaches within QCC

Reflect the ongoing nature of the quality improvement

Sharing knowledge and best practices among team members

Opportunities to enhance their skills and knowledge

Encourages employee to take responsibility for the quality improvement process

Highlight collaboration nature of QCC

To improve quality and productivity

Improves processes and identifying areas for improvement.

Important of involving employees in quality improvement process.

PROCESS

TOOLS AND TECHNIQUE

PURPOSE

BENEFITS

Pareto Chart

Fish Bone Diagram

Check Sheet

HISTOGRAM

ROOT CAUSE ANALYSIS

COMMUNICATION

PROBLEM SOLVING AND REPORTING TECHNIQUE

STANDARDIZATION OF PROCESSES

STATISTICAL PROCESS CONTROL

IMPLEMENTATION OF SOLUTION

QUALITY TOOLS

PDCA

ACTION PLAN

FOLLOW UP AND EVALUATION

PRESENTATION AND TECHNIQUE

PROBLEM IDENTIFICATION AND SELECTION

Analyze and finding solution to issues.

OWNERSHIP

SKILL DEVELOPEMENT

KNOWLEDGE SHARING

INNOVATION

CONTINOUS IMPROVEMENT

ORGANIZATIONAL IMPROVEMENT

TEAMWORK

PROBLEM SOLVING

EMPLOYEE ENGAGEMENT

PROCESS FOCUS

QUALITY CONTROL CIRCLE