The text outlines the key components and benefits of sport management education. It highlights the fundamental dimensions of total quality management, emphasizing the importance of top management commitment, employee involvement, materials, technology, and methods.
-The International Organization for Standardization.
-Based in Geneva, Switzerland.
-It is a quality system standard applicable to any service or process anywhere in the world.
-ISO International Standards ensure that products and services are safe.
Why study Sport Management?
-We all have a vested interest in improving the way sport organizations are managed.
-You will eventually either manage or be managed.
Why learning and practicing good management
-Help us understand the challenges and skills needed as a manager.
-Equip over selves with effective management theories and practices
-Make us become effective managers who will be able to detect and locate problems.
Pioneers in Management
Harry L.Gantt
-He is noteworthy because he added a humanistic approach to management
-The most contribution was to suggest a social responsibility in the organization
Elto Mayo
-This Harvard Professor introduced managers to the importance of good human relations in the work place
-His greatest fame was gained through the Hawthorne Studies
Henri Fayol
-A French management pioneer and administrator
-He originated the process school of management
Lilian Gilbreth
-She is rightfully called the “First Lady of Management”
-Mrs. Gilbert did pioneering research on the Psychology of the work place.
Frank Gilbreth
-He is known as the “Father of Work Simplification”
-He pioneered work in the field of motion study.
Frederick W. Tyler
-He is considered the “Father of Scientific Management”
-He pioneered the studies of method analysis, job costing and incentive plans
ISO 9000 (3 part)
-Planning = require to ensure that the objectives authority and responsibility relationship of each activity.
-Controlling = require to ensure that the goals and objectives are met.
-Documentation = is used predominantly for feedback on how well the quality management system is performing.
Total quality management
5 basic dimensions involved if the organization want to increase quality: -
-Top Management Commitment
-Employee involvement
-Materials
-Technology
-Method
Possible Carrers
Sport management programs train people for management positions in such areas as :
-Athletic directors (ADs)
-Stadiums and arena management
-Sport marketing agencies
-Player’s agent
-Many more
Sport Management
-2 basics element - Sport and Management
-Getting things organizing, leading , and evaluating is the contemporary definition of management.
Management
“Working with through individuals and groups to accomplish organizational goals.”
Hersey & Blanchard, 1982
Sport
“Competitive activity guided by established rules ”
Eitzen & Sage, 1986
