Kategorier: Alle - diversity - disabilities - gender - culture

af Wan NurSyahierah 3 år siden

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THE UNDERSTANDING OF CULTURAL DIVERSITY ISSUES

In global communication, understanding cultural diversity is crucial, especially in sectors like hospitality. Adapting to different cultures involves recognizing various communication styles, attitudes towards conflict, and approaches to knowledge.

THE UNDERSTANDING OF CULTURAL DIVERSITY ISSUES

THE UNDERSTANDING OF CULTURAL DIVERSITY ISSUES

MAIZATUL AKMA BINTI MOHD NAWI (29DH18F2048) NUR FATIN AMIRA BINTI RUSHDAN (29DHF18F2008) WAN NURSYAHIERAH BINTI WAN MOHD RAFIKAN (29DHF18F2018)

OTHER ISSUES IN CULTURAL DIVERSITY

Physical and/or mental disabilities & limitations
Barriers to meeting daily needs and to social life
Treated unfavorably due to their physical or mental disability
RELIGION
Influences work perceptions and behavior
Treated unfairly because of their religious beliefs
GENDER
Gender stereotypes
Gender equality
CULTURAL
Have unjust biases towards people of different races, cultures or ethnicities.
Prejudice should not be tolerated in the workplace
AGE
Triggered "cliques" and separation of the company as a unit
Difficulties to establish teamwork

ELEMENTS OF INTERCULTURAL COMPETENCIES

ATTITUDES
Discovery
Curiosity
Respect
SKILLS
Critical thinking
Analysing, interpreting and relating
Listening and evaluating
KNOWLEDGE
Sociolinguistic knowledge
Awareness of other cultures
Cultural self-awareness

STYLE OF COMMUNICATION

Steadiness
Compliance
Influence
Dominance

CULTURE DIFFERENT

Attitude towards conflict
Communication styles
Approaches to knowing

IMPACT OF CULTURAL DIVERSITY IN HOSPITALITY

Perception for people (can adapt to the culture and audience members)
Culture (Knowledge of various cultures)
Language (verbal or non verbal)

CROSS-CULTURAL ISSUE IN GLOBAL COMMUNICATION

IN GLOBAL COMMUNICATION
CROSS CULTURAL IN COMMUNICATION