AF Roadmap V1

Face recognition

por B Puskadija

CXM Coca-Cola vs Pepsi

por ANDREA SOLANA

Health & Safety

por Alan Crooks

PQM201B

por Mark Philbrick

3: HOW

2: WHERE

1: NOW

Future Business Operating Model

Phased Rollout

Dependancis

Own and operate of Managed Service

Build comms network or utilise existing

Align with IT System Road map

IT Architecture

Staggered Roll out of IT Systems and capabiliies

Stage 3

Stage 2

Stage 1

Planning/ Engagement

Business groups must feed requirements into IT

Separate Change management plan?

Procurement

Develop Tender Documents

Define Technical Specifications

Define all business REQUIREMENTS

Open ended Questions re solution capability

PoC

Land on Guiding Principles

Device Management (Who/ How)

Battery

Battery management (who/ how)

Battery Life?

FOTA

2 - way comms

Mechanical vs Static metrology

Proprietary protocols/ systems vs open

Own network or Managed Service

Build communications network or leverage existing

Other Business REQUIREMENTS

Customer REQUIREMENTS

Future Business Operations Model

OT/ IT REQUIREMENTS

Subtopic

IT Systems spec

Installation Spec

Communications Spec

Meter Spec

Business Case

Digital Utility Roadmap V1

Security

Privacy

Process Audit and mapping

More Customer?

Strategic objectives ( the Where)

Information management: life cycle, retention and disposal- assignment with PROV

Development of Tender documentation:

open ended questions for procurement. e.g.

what functionality does the solution offer in terms of battery management.

What functionality does the solution offer in terms of remote bulk and individual configuration change.

Describe about intelligence embedded to identify and automatically adjust behaviour dependant on conditions. e.g. adjust transmission frequency at edge of coverage.

Operations of the Future - including SLA's

Contractors

Vendors

Business

Customer

OT

The Guts - System identification and requirements

EDRMS

HSEQ - the Bridge

GIS

PI

MDMD??

CRM?

Focus

Gentrak

The guts - Process identification Mapping and Change

Planning Implications

Create ' Best Practice' Design and building practices guide to maximize success for digital metering

Green and Brownfiled developements

Pricing Submission implications

Compliance

HSEQ

Meter Recycling

the Bridge

Information Management - EDRMS

Life Cycle management - PROV

Call Centre

Customer Experience

SCADA

Finance

Asset

Metering and Connections

IT

Main topic

Phase 2 - Engagement and Guiding Principles

Customer Journey Mapping

Customer Persona Developement

Discover/ Refine/ Create Key Business Guiding Principles

Own vs Managed Service

e.g. Opex vs Capex preferences

e.g. SaaS vs in house capabilities

e.g. Cloud vs On Prem

e.g. Asset Framework

e.g. Data Flow

Raise Profile of Program

Engage and bring on the journey

Identify all parts of the business impaceted by DM

Change Management plan

Phase 1 - Define and Establish

Scope to engage consultant

Risk?

PD's for required resources

PCB ToR

Governance Structure

High Level Roadmap

Define Strategic Objectives - the 'Where'

Define Scope of program

Digital Utility Vs Digital Metering Phased Rollout

The roadmap for digital utility development prioritizes security, privacy, and thorough process mapping. It sets strategic objectives, including efficient information management aligned with regulatory standards and the creation of comprehensive tender documents for procurement.