3: HOW
2: WHERE
1: NOW
Future Business Operating Model
Phased Rollout
Dependancis
Own and operate of Managed Service
Build comms network or utilise existing
Align with IT System Road map
IT Architecture
Staggered Roll out of IT Systems and capabiliies
Stage 3
Stage 2
Stage 1
Planning/ Engagement
Business groups must feed requirements into IT
Separate Change management plan?
Procurement
Develop Tender Documents
Define Technical Specifications
Define all business REQUIREMENTS
Open ended Questions re solution capability
PoC
Land on Guiding Principles
Device Management (Who/ How)
Battery
Battery management (who/ how)
Battery Life?
FOTA
2 - way comms
Mechanical vs Static metrology
Proprietary protocols/ systems vs open
Own network or Managed Service
Build communications network or leverage existing
Other Business REQUIREMENTS
Customer REQUIREMENTS
Future Business Operations Model
OT/ IT REQUIREMENTS
Subtopic
IT Systems spec
Installation Spec
Communications Spec
Meter Spec
Business Case
Digital Utility Roadmap V1
SecurityPrivacyProcess Audit and mappingMore Customer?Strategic objectives ( the Where)Information management: life cycle, retention and disposal- assignment with PROVDevelopment of Tender documentation:open ended questions for procurement. e.g. what functionality does the solution offer in terms of battery management.What functionality does the solution offer in terms of remote bulk and individual configuration change. Describe about intelligence embedded to identify and automatically adjust behaviour dependant on conditions. e.g. adjust transmission frequency at edge of coverage.Operations of the Future - including SLA's
Contractors
Vendors
Business
Customer
OT
The Guts - System identification and requirements
EDRMS
HSEQ - the Bridge
GIS
PI
MDMD??
CRM?
Focus
Gentrak
The guts - Process identification Mapping and Change
Planning Implications
Create ' Best Practice' Design and building practices guide to maximize success for digital metering
Green and Brownfiled developements
Pricing Submission implications
Compliance
HSEQ
Meter Recycling
the Bridge
Information Management - EDRMS
Life Cycle management - PROV
Call Centre
Customer Experience
SCADA
Finance
Asset
Metering and Connections
IT
Main topic
Phase 2 - Engagement and Guiding Principles
Customer Journey Mapping
Customer Persona Developement
Discover/ Refine/ Create Key Business Guiding Principles
Own vs Managed Service
e.g. Opex vs Capex preferences
e.g. SaaS vs in house capabilities
e.g. Cloud vs On Prem
e.g. Asset Framework
e.g. Data Flow
Raise Profile of Program
Engage and bring on the journey
Identify all parts of the business impaceted by DM
Change Management plan
Phase 1 - Define and Establish
Scope to engage consultant
Risk?
PD's for required resources
PCB ToR
Governance Structure
High Level Roadmap
Define Strategic Objectives - the 'Where'
Define Scope of program
Digital Utility Vs Digital Metering Phased Rollout
