The roadmap for digital utility development prioritizes security, privacy, and thorough process mapping. It sets strategic objectives, including efficient information management aligned with regulatory standards and the creation of comprehensive tender documents for procurement.
Information management: life cycle, retention and disposal- assignment with PROV
Development of Tender documentation:
open ended questions for procurement. e.g.
what functionality does the solution offer in terms of battery management.
What functionality does the solution offer in terms of remote bulk and individual configuration change.
Describe about intelligence embedded to identify and automatically adjust behaviour dependant on conditions. e.g. adjust transmission frequency at edge of coverage.
Operations of the Future - including SLA's
Contractors
Vendors
Business
Customer
OT
The Guts - System identification and requirements
EDRMS
HSEQ - the Bridge
GIS
PI
MDMD??
CRM?
Focus
Gentrak
The guts - Process identification Mapping and Change
Planning Implications
Create ' Best Practice' Design and building practices guide to maximize success for digital metering
Green and Brownfiled developements
Pricing Submission implications
Compliance
HSEQ
Meter Recycling
the Bridge
Information Management - EDRMS
Life Cycle management - PROV
Call Centre
Customer Experience
SCADA
Finance
Asset
Metering and Connections
IT
Main topic
Phase 2 - Engagement and Guiding Principles
Customer Journey Mapping
Customer Persona Developement
Discover/ Refine/ Create Key Business Guiding Principles
Own vs Managed Service
e.g. Opex vs Capex preferences
e.g. SaaS vs in house capabilities
e.g. Cloud vs On Prem
e.g. Asset Framework
e.g. Data Flow
Raise Profile of Program
Engage and bring on the journey
Identify all parts of the business impaceted by DM
Change Management plan
Phase 1 - Define and Establish
Scope to engage consultant
Risk?
PD's for required resources
PCB ToR
Governance Structure
High Level Roadmap
Define Strategic Objectives - the 'Where'
Define Scope of program
Digital Utility Vs Digital Metering Phased Rollout