A literature review

Honelako gehiago

CX inside Zara stores

by Maria Ines Vaccari

clara.oriol@student.ie.edu

by Clara Oriol

COCA COLA

by KRITI AGARWAL

What's in Improv for You ?

by Martin Mahaux

A literature review

key points

Major themes

Trends and patterns

Contradictions and debates

Influential researches or theories

Gaps

Structure of a Literature Review

Conclusion

Methodologically

Introduction

Body Paragraphs

types

meta-analysis

systematic review

instrumental

evaluative

exploratory

sources

Originality

Innovation

Validity

Relevance;

Impact;

key steps

Outline the structure

Identify themes, debates, and gaps

Evaluate sources

Search for relevant literature

Literature Review Format

Chicago

MLA

APA

подтема