Lodging System & Operation

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DESKTOP PUBLISHING

luonut Tabata deMiquel

Hospitality Industry

luonut Sergi Fuentes Cadenas

Tim Hortons

luonut Gabriel Ho-Garcia

OBM247 (CHAPTER 3): MANAGING CURRENT RECORD

luonut Khairul Anwar Bin Khairuddin 3R

Lodging System &Operation

Opera(Hotel)

Departure

Night Audit

Process:

Asures the accuracy of the following business day

Cumulative balance account receivable

Purges old data

Calculated daily statistic

Reconciles guest folios

Generated fixwd charges posting

Process credit card transaction

It run in the end of the businessusually will be at 2am -5am.Important:It closes & balance each day activities and Rolls the system date to the new date.

Billing

Quick keys

Registration

Reservation

Opera

2 type of login:*System : Related to the hotel data that linked to when using opera*User:Related to individual's ID

Why choose opera?Industry leader in property management systemfaster selling software in the world

What is PMS (Property Management System)?*Asystem that assist in the operation of the hotel*Consist of computer hardware, hardware, check in data, step during proceduresand people(reception)*Able to interface with other module*Able to interface with other system application

F & B

Back office Application

Sales & CateringManagement

Front Office

Guest Accounting Management

Increase hotel controlMaintain guest account electronicalComunicatento opera system

Rooms Management

Manages the roon statusAssist in room assigmentAssist in co-ordination of guest services

Reservation Management

Rapid [rocess of room guestRevenue & forecasting reportGenerate roomAble directly linked to a central reservation office

General Management

Can't operated independently ( Hardware & software)