Luokat: Kaikki - partnership - communication - quality

jonka Marinette Barbero 4 vuotta sitten

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MODEL OF SERVICE DELIVERY

MODEL OF SERVICE DELIVERY

RŌNGOA MĀORI PROJECT

MODEL OF SERVICE DELIVERY

Karakia

Admin – referrals – how, who.
Rōngoa service provided, e.g. rongo = rōngoa, types of services, who delivers
Rōngoa – $$ response to whakapapa

Whakapapa (refer Mere’s client assessment form)

How can I be of service to you
How can I help you/personal observations/māte
Korerotia/whanaungatanga
Ability to share
Where are you from

3 P’s

Protection – protecting te Reo me ona Tikanga Maori within the services
Partnership – working together to resolve inequalities
Partnership – planning and delivery of health services 50/50

Quality (Makutu – wetewete = quality)

No ‘mumbo jumbo’ ref
How do we ensure the quality of the service?

Promotion & Communication

Awareness of provision of Rōngoa Māori service

Referral Process

5th Review/evaluation
4th Service Delivered
3rd Practitioner
2nd Referral to appropriate service, e.g. romiromi, rōngoa products etc
1st Wairua (is it spiritual/mental)
Easy, Source, Reason, Ensure to ask questions beyond yes and no

Tika, Pōno, Āroha

Whanaungatanga

Te Whare Tapa Wha

Kauae i runga, kauae I raro

Te Mauri o te Oranga (High quality service provision)

Constitution – Te Whakaputanga o ngā rangatira/ Te Tiriti