Newco

The project highlights various advantages of leveraging call center services, emphasizing rapid deployment and efficient management of campaigns. With remote call monitoring and a skilled support team, businesses can quickly adapt to market changes.

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Floods

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Call Center Project

How we work?

5. Project Steady State

4. Project Initiation

3.Pricing and Contracting

2. Requirement Analysis

1. Establish Contact

Benefits

Faster ramp up, launch, and roll out of new campaigns Experience with programs similar to yours Market testing capabilities Remote call monitoring Rapid response to market conditions Skilled, professional customer and technical support Account management expertise enhanced reporting capabilities Improved market coverage Available 24/7/365

Sales Front end

Data Entry Services

Data Conversion Services, Data Processing

Financial Services

Insurance Services

Mortgage Services

Call Center Services

e-bound

e-mail Support Services

T-bound

Chat Support Services

Outbound

Appointment Setting Services,Database Services, Direct Mail Follow-Up Services, Lead Generation Services, Market Intelligence Services, Toll Free Customer Support, Customer Satisfaction Surveys, Telesales & Customer Acquisition, Telemarketing Services, Cold Calling Services.

Inbound

800 Answering Services, Phone Answering Services, Up-Selling & Cross-Selling Services, Claims Processing Services, Product Information Request Services, Order Taking Services, Medical Answering Services, IVR Services Virtual Receptionist Services.

Why C ex

1. An entire range of technology-driven services 2. Quality services at global delivery centers 3. High-end infrastructure with built-in redundancy 4. Technical skills and expertise 5. Custom solutions for each requirement

Why Guatemala

1. Cost-effective: save up to 30% on operating costs 2. High-quality services 3. Same Time zone of United States 4. Highly skilled work force 5. High-end technology and infrastructure 6. Latest software and technologies 7. Quick turnaround time

Why Outsource

1. Save big! Take advantage of the cost benefits 2. Get access to specialized services 3. Reduce time to delivery, benefit from time zone advantages 4. Scale operations up or down without the hassle of hiring and training 5. Improved customer satisfaction due to high quality & fast delivery 6. See an increase in your business

Newco