Luokat: Kaikki - interviewing - usability - techniques - documentation

jonka lamia ali 8 vuotta sitten

273

SW Documentation

Effective software documentation plays a crucial role in enhancing usability, reliability, and reducing support costs. It encompasses various types, including online help, error messages, installation and setup instructions, and tutorials.

SW Documentation

SW Documentation

interviewing techniques

Mapping interviews
Interviewing techniques
Interviewing styles
Preparing for the interview
Exploring and documenting experiences and knowledge

wrinting for end users

The technical writing process
How to plan effective user documentation
How technical documents are organized
How technical writing differs from other writing
Types of end-user documentation

introduction to documentaion

Available techniques
For whom and by whom information is recorded
When and how it should be conducted
Why documentation is necessary
Recording material
Documenting the process

fundamentals of note taking

Techniques for capturing information
Note-taking tools
writing utensils
notebook
Organising field notes

project documentation

Documentation testing checklist
Content and subject matter
Terminology
Audience
Importance of documentation testing
Lowers support cost
Improves reliability
Improves usability
Classes of software documentation
Installation and setup instructions
Tutorials
Packaging text and graphics
Error messages
Online help