Luokat: Kaikki - accessibility - values - tourism - staff

jonka Andrea Camacho Écija 5 vuotta sitten

247

Treball final projectes turístics

A company offers a unique electric bus tour service in Barcelona, designed to navigate narrow streets and provide accessibility for individuals with reduced mobility. Their fleet includes 20-seater buses marked by a distinctive blue color and logo.

Treball final projectes turístics

Barcelona Electric Tour

Promotion

Online advertisement
Advertising in social networks
Mobile advertisement
Pop-up
Banners
Mailing
Message

Special messages in special dates

Storytelling

Promotions mentioned as "limited offers"

Persuasive content, clear and motivating CTA, Attractive display and convincing subject.

Personalized content according to their demographic data, interests and behaviors

Always oriented towards conversion

List of emails accounts

Posting landing pages with forms on our social networks

Blogs

Forms on our website

SEO
Usable, unbiased, accessible, expertise and unique content
Correct website structure
Links between websites
Titles in the landing pages
Keywords
Social Media

One video per week

Our team

Our contribution

Our philosophy

Linkedin

News and articles about us

Job offers

All that is uploaded to Instagram

Twitter

Recommend a restaurant

Special dates

Promotions and discounts

Once a month

Video of surroundings

Everyday

One site visited

Easy option to booking, then use it as commercialization tool
Offers
Updates
Engagement with customer

Commercialization

Indirect
Tour operators

Iberica travel

Travel agencies

Civitatis

Viator

Barcelona Turisme
Direct

Redirection to the website

On the bus

Direct payment

Mail
Phone

Contact our customer service

Easy and fast reservation

Identity

Corporate Social Responsibility
CSR actions

Undefined contracts

Solidary race

Recycling and reduction of energy use

Promote volunteering

Sustainability core
Values
Permanent desire for renewal
Diversity
Passion
Overcoming challenges
Teamwork
Unity
Ddifferentiation
Lead by example
Humility
Clarity
Transparency
Cost Consciousness
Orientation to results
Mission
To offer excellent bus tours in a electric and sustainable way, to not-touristic places, enhancing the demassification of Barcelona.
Vision
To be a recognised company for our excellent and innovative routes as well as for our commitment to sustainability and the inclusion of handicapped people in our services.

Brand image

Slogan
Think outside the bus

Related to our service (buses)

To think in a creative way

Colours
Navy and light blue

Conveys

Confidence

Peace

Logo
Electric symbol
Drawing of a bus
Name
Barcelona electric tour

Barcelona Brand

Enhance sustainable tours

Touchscreens
Possibility to listen to audio guide

In 15 languages

Power point of the stops

Blue colours and logo

Description

Timetable

Prices

Pictures

App
New section: schedule

Real time schedule for the stop selected

Same display as website
Website
Direct to social media

Youtube

Facebook

Instagram

Languages

15 languages

Blog
Booking
Extra services
Routes
About us

Physical aspects

Technology
Headphones
Tablets
Seats
20 seats
Accessibility
For people with reduced mobility
Design
Logo added
Blue colours
Not very big to go to narrow streets

Staff

Staff from an external company
Translators
Legal advice
Marketing services
Direct recruitment
Reservation manager
Operational Manager

1 person

Commercial
Administrative/Finance Staff

2 people

Drivers
Guides

9 people

Fares

Students
Handicapped
Children (until 13)
23 euros
Seniors
32 euros
Adults
37 euros

Services/Routes

Amount of buses
Mountain Route

5 buses

Sea Route

4 buses

Schedule
One bus departing each half an hour

Winter

9 to 20h

Summer

9 to 19h

Route 2
Mountain

Parc de Cervantes, Monestir de Pedralbes, Mirador de Sarrià, Mirador Tibidabo, Carretera de l'observatori de Fabra,Bellesguard Gaudí, Museu d'art Palmero, Parc del laberint d'horta, Turó de la rovira, Casa Vicens

Route 1
Sea

10 stops

CaixaForum, Jardí Botànic, Jardins de Joan Maragall, Fundació Joan Miró, Castell Montjuic, Refugi 307, Museu marítim, Mercat de les flors, Museu Can Framis, Museu de ciències naturals