Categorie: Tutti - process - management - organization - competitive

da Mohammed Amin mancano 5 anni

433

Chapter 1

Knowledge management involves the systematic process of sharing and leveraging human knowledge to enhance intellectual capital and performance within organizations. It emphasizes the need for capturing both explicit and tacit knowledge, as well as efficiently translating information into actionable insights.

Chapter 1

Knowledge Management

Benefits

Society
Knowledgeable society via collaboration of individual and organizational KM
Organization
Competitive Advantages
Improved internal process and system
Team
Example: Xerox Corporation Project Eureka
Learn and have among team member
Individual
Example: IBM Fellow Program

Need for knowledge management

Hinders Business operation
Loosing competitive advantage if not captured and applied on time.
Too much private info make problem in absence of the owner
Availability of Knowledge
Knowledge acquisition depend on the time availability and presence of knowledge owners
Depends on knowledge owners

KM Definition

Learning process of sharing human knowledge to enhance intellectual capital and performance

Data, Info, Knowledge, Wisdom, Truth

Truth
Wisdom
Knowledge
Types

Tacit 95%

Subjective knowledge

Explicit 5%

Documented

Process of translating information to apply
Information
Meaningful data put together
Data
Discrete and meaningless feats, particular about something