FME

My Battle with Ego

by Colin Robertson

Asthma

by Samantha Stewart

Product Distribution -The Basics

by jose niño

six factors of production

by Mhyca Munoz

LP09:Project Management

Manage project team members.

Prepare project team members

Organisation chart types and application

Monitor project team members task delivery.

Competencies in project management

Coordinate project team members.

Manage Project Management Plan (PMP) implementation.

Submit PMP report.

Obtain, prepare, monitor and submit PMP document.

Project planning techniques and tools.

Project management knowledge area

Project definition, scope and features

Management principles and theory

Manage project service delivery.

LP08: Quality Control and Legislation Coordination

Implement quality improvement plan.

Submit quality improvement completion report.

Obtain, implement and monitor QIP document.

Coordinate Customer Satisfaction Survey (CSS) activity

Prepare CSS report.

Analysis method such as qualitative and quantitative

Identify, prepare and perform CSS requirements.

Identify CSS requirements.

Coordinate quality audit and compliance activity.

Perform, prepare and review quality audit.

Compliance matrix method

Related act such as Akta Kilang & Jentera

Identify and prepare quality audit requirements.

Prepare Quality Management documentation.

Compile and submit document.

Obtain QMP document and prepare SOP and supporting document.

Hierarchy & Type of QM documents

LP07: Contract Administration

Administer contract compliance and performance level.

Monitor, prepare and submit service performance level.

Principles of performance management

Continuous improvement process

Performance measurement methods and tools

Implement project deliverables activities.

Contract compliance matrix

Administer procurement procedures.

Prepare and submit evaluation report.

Procurement evaluation technique

Identify procurement requirements.

Procurement requirement and process

Administer change orders activity.

Submit change orders report.

Change orders activity.

Compile change orders inputs.

Change orders form

Identify change orders activity.

Type of Change orders request

Prepare contract costing estimations.

Review and submit cost estimation.

cost analysis

Establish cost estimation format.

Estimating format

Estimating principles, technique and process

Identify costing data and element.

FM cost elements

LP06:Human Resource Management

Prepare staff performance report.

Evaluate staff

penalty

reward

Conduct staff appraisal.

balance score card

KPI method

Establish staff Key Performance Index (KPI).

Manage staff training programmes.

Conduct Post Training Evaluation (PTE).Subtopic

Review training and conduct training gap analysis

Training assessment method and process

Identify and coordinate staff training needs.

techniques

lecture

coaching

on the job training

Implement Human Resource Plan (HRP)

Obtain HRP document.

Employment Act

LP05: Communication Monitoring

Prepare operational summary report

Compile and prepare all work and operational report.

Identify type and frequency of report generation.

Conduct work meeting

Record meeting discussion.

Procedure to prepare minute of meeting

Prepare meeting documentation

types of meeting setup

round table

u-shape

Post mortem

Safety briefing

Project briefing

Perform liaison with stakeholders

Effective communications skills.

Establish cooperation among team members.

Interpret communications plan

Principles of communications.

Obtain communications plan.

LP04:Finance Administration

Monitor supply chain management

Prepare and submit vendors and suppliers

Identify, obtain and monitor list of vendors and suppliers.

type

cost

delivery time

vendors

products

Prepare progress claim schedule

Submit proposed progress claim schedule.

Progress claim report format

Prepare progress claim schedule.

Progress claim process flow

Progress claim procedures

Establish progress claim procedures.

Type of progress claim

Identify progress claim criteria.

Project milestone

Compile budget requirements

Prepare and submit analysed budget input data report.

Analyse and classify budget input data.

Compile budget input data.

Monitor financial management plan (FMP) implementation

Prepare and submit FMP progress and achievement report.

Obtain approved FMP and monitor FMP progress.

LP03: Leadership and Strategy Implementation

Monitor staff teamwork

Monitor

Analyse

Identify

Implement FM tactical plan

submit

prepare

monitor

Implement FM strategic plan

Identify required resources and task organize resources to task mapping.

Prepare tactical plan.

Obtain and identify FM strategic plan element.

LP02: Operation and Maintenance Coordination

Coordinate Business Continuity Plan (BCP) activity

Execute BCP mode status and prepare BCP progress and achievements report.

Obtain approved BCP and receive change of BCP mode instruction.

Monitor asset warranty

Prepare and submit completed asset rectification works report.

Obtained defect asset report and asset warranty document.Monitor defect asset rectification works.

Coordinate operation improvement solutions

Submit complete improvement work report.

Implement approved improvement options and solutions.

Analyse operational problems and propose improvement options

Manage O&M technical data

Analyse and communicate technical data information

Obtain and check O&M technical data

Manage facilities tools, equipment and materials (TEM) inventory

Prepare stock inventories and spare part list report.

Prepare inventory management plan. Conduct stock and spare part audit.

Identify facilities tools, equipment and materials and spare part.

Coordinate O&M work order implementation

Verify work progress and work outputs.Submit progress report and work outputs report.

Monitor and control work progress and work outputs

Carry out work coordination meeting

Distribute work order

Work order content:  Time  Date  Location  Work instruction

Coordinate safety, health and security procedures

Emergency kits requirement

 Fire extinguisher  First aid kit  Emergency triangle  List of emergency phone numbers  Tools set

Arranged safety briefing, safety training, fire drill and first aid training.

 DOSH  NIOSH  BOMBA

Acquire and allocate list of safety equipment, PPE, maintenance and inspection tools & equipment.

Type of:  Safety equipment  PPE  Maintenance and inspection tools & equipment accessories