Lecture 6
Knowledge Acquisition & Application
Organization Level
Knowledge Repository Features
Discussion topics
Case studies and histories
Links to organizational and external sources
Knowledge Repository Content
Meta-cognitive
knowledge about knowledge: learning, thinking, problem-solving
Procedural
skills, algorithms, technique and methods
Conceptual
theories, models, principles and generalizations
Factual
terminology, specified details and elements
Reuse Situation
Secondary knowledge miners
Expertise-seeking novices
Shared work practitioners
Shared work producers
Large organization in contrast have difficulty finding and reusing knowledge
Small Organization focus on knowledge acquisition
Knowledge Reuse
Knowledge Reuser
Retrieves, understands and applies knowledge
Knowledge Intermediary
Prepares knowledge for reuse by indexing, packaging, marketing
Knowledge Producer
Persons who produced knowledge or object
Individual Level
Course Objective
Monitor, value, categorize, report
Describe
Identify
Model
Use
Bloom's Taxonomy
Cognitive Domain
knowledge comprehension, application, analysis, synthesis and evaluation
Affective Domain
receiving phenomena, responding to phenomena
Psychomotor Skills
perception, set, guided, response
Myers-Briggs Type Indicator (MBTI)
Four Dimensions of Personality Type
Environment
Judgement - Perception
Judgement
Thinking - Feeling
Perception
Sensing - Intuition
Interest
Extroversion - Introversion