Categories: All - stress - hybrid - engagement - burnout

by Maciej Dybał 6 months ago

133

Workplace Stats 2023/2024

Teams are most engaged when they collaboratively decide their hybrid work schedules, yet only a small fraction of organizations adopt this approach. Managers, pivotal for team collaboration, face increasing pressures as they juggle more responsibilities amid organizational changes.

Workplace Stats 2023/2024

What employees feel should change for them to feel more engaged and appreciated

More engaged employees are less stressed

Hybrid workers are most engaged when their team works together to determine their hybrid schedules.

The least common approach only 12% uses a collaborative decision-making process.

The balancing act:

Failing to ensure hybrid schedules are well-coordinated erode teamwork and culture

Organization-wide mandates often backfire and disengage employees

Europe

Anger

Stress

*published research on this topic is sparse and shows mixed results

Hybrid work has tended to yield small to moderate improvements in efficiency.

Early studies warn that fully remote work could moderately decrease efficiency in certain jobs

31% of leaders and managers and 52% of hybrid workers "feel" hybrid work increases productivity

*when compared to remote-capable employees working on-site

Low Engagement costs the global economy $8.8 trillion. That’s 9% of global GDP

Gallup

6 Workplace Trends Leaders Should Watch in 2024

DECEMBER 18, 2023

Organizations Need a Long-Term Hybrid Work Strategy
Managers Are Getting Squeezed
Managers serve as crucial connectors for team collaboration and effectiveness Managers account for 70% of the variance in employee engagement.
In 2023, managers were more likely than non-managers to be disengaged, burnt out and job hunting. They were also more likely to feel like their organization doesn’t care about their wellbeing.
Overall, the “manager squeeze” largely comes from increased responsibilities and navigating numerous organisational changes. Managers now have more work to do on a tighter budget with new teams. They often find themselves caught between aligning with new directives from leaders and meeting the changing expectations of their employees.

Leaders Are Restoring Trust Yet Have Much Room for Improvement
Engagement Is Slowly Recovering, With Some Areas for Improvement
Global Worker Stress Remains at a Record High
Organization changes made in 2023
64% said employees were given additional job responsibilities
42% reported budget cuts
51% cited the restructuring of teams

The Future of the Office Has Arrived: It's Hybrid

OCTOBER 9, 2023

Best Practices for Hybrid Workplaces
Beware of the real estate bust
Train managers and their teams

Having an effective manager is four times more important to team members’ engagement and wellbeing than where an employee works (i.e., fully remote, hybrid or fully on-site)

Retool performance management

If this is a concern for your organization, look no further than your performance management system. It should create visibility into individual and team goals, key performance metrics, and progress throughout the year.

Empower the team

Organizations need to set the expectation for individual teams to adjust the organization’s hybrid work guidelines to best fit their needs. Teams should be accountable for executing their hybrid work strategy effectively

Create a “workplace value proposition.”

Leaders need to ensure that people come to the office with intentionality -- to collaborate with their coworkers, develop as professionals, stay close to their customers, discuss progress with their boss and build relationships. They need to see and feel their workplace culture come to life when they step in the door

Hybrid Benefits
Increased productivity*
Lower turnover intentions*
Significantly higher employee engagement*
Larger talent pool
More autonomy
Less burnout at work
More efficient use of time
Better work-life balance,
Hybrid policies
Hybrid is here to stay

State of the Global Workplace 2023 Report

Methodology
Engagement

Gallup uses a proprietary formula founded on extensive research about how the engagement elements, as measured by the Gallup Q12, relate to various workplace outcomes. For this reason, employee engagement is a much higher bar than merely satisfaction or metrics that combine “strongly agree” and “agree” responses into a “percent favorable” engagement index.

Q12. This last year, I have had opportunities at work to learn and grow

Q11. In the last six months, someone at work has talked to me about my progress.

Q10. I have a best friend at work.

Q09. My associates or fellow employees are committed to doing quality work.

Q08. The mission or purpose of my company makes me feel my job is important.

Q07. At work, my opinions seem to count.

Q06. There is someone at work who encourages my development.

Q05. My supervisor, or someone at work, seems to care about me as a person.

Q04. In the last seven days, I have received recognition or praise for doing good work.

Q03. At work, I have the opportunity to do what I do best every day.

Q02. I have the materials and equipment I need to do my work right.

Q01. I know what is expected of me at work.

Q00. Overall satisfaction

Data obtained from April 2022 to March 2023 (reported as part of 2022 data)
The total number of global employed respondents included in the full trend of data (2009 through 2022) is 2,208,292; for the 2022 data, the total is 122,416
Aspects of work to change
Wellbeing (16%)

We don’t have a place to relax or to get together with colleagues for a coffee break

Taking workers’ health and life seriously

I want to have a break at work, it’s hard without a rest

Set up a health clinic

I would like to have longer breaks so I can eat without rushing

I would like to work from home more

Less overtime

Communicating shifts well in advance would allow me to better organize my free time

Pay and Benefits (28%)

They should give rewards to employees for the excellent results achieved by the company

Fully subsidized child care

A really good cafeteria/canteen available to all

I would like a monthly gas voucher for transport costs

Salaries must be proportional to qualifications and merit

I would pay employees on time

Increase my salary because I work hard but the pay is not enough

Engagement or Culture (41%)

Clearer goals and stronger guidance

Giving everyone a fair chance in getting promoted

I just wish they respected me more

I would like to learn more things, but the work I do is quite repetitive

They should grant more autonomy in the work to stimulate everyone’s creativity

I would like it if the managers were more approachable, and we could talk openly

For everyone to get recognized for their contributions

Engagement ≠ happiness!
True engagement means your people...

...know why their work matters

...have a supportive manager and a supportive team

...have what they need

...understand what to do

...are psychologically present to do their work

In 2022, employee engagement and job opportunities surged globally, coming back in line with pre-pandemic historical trends on economic development and growth. [...] At the same time, global worker stress remained at a historic high