Категории: Все - influencers - stakeholders - customers - strategy

по ANASTASIA POLYDOROU 3 лет назад

169

Engaged Medicine Stakeholder Mapping V2

The text outlines the various stakeholders involved in an engaged medicine initiative, focusing on governance, providers, customers, and influencers. Governance encompasses internal and external decision-makers, including regulatory bodies such as the MHRA and the Faculty Operations Board.

Engaged Medicine Stakeholder Mapping V2

PRODUCT

What is our product? 

‘product’– research knowledge and innovation and educational opportunity 


To provide the best and most relevant product we need influence from the market (the public/patients)


The public/patients therefore are our customers



Who cares about research knowledge? – light bulb

Who cares about Innovation? – money bag

Who cares about educational opportunity? – graduation hat


 

The 4 main categories of stakeholder

·      Influencer

·      Customer

·      Provider/Supplier

·      Governance


Within each one, stakeholders are either:

Internal

Internal comms/media

External governance level

External organisational level

External individual level (eg patient, student)


All stakeholders are also classed as strength and opportunities 

Educational Opportunity

Innovation

Research Knowledge

who does research knowledge matter to? Maybe symbol code to stakeholder

Where to next?

Where to next?

Before finalizing your proposal, check through it again to ensure that all the information you are providing supports the objectives you originally set out and is relevant from the reader's point of view.

When you have gathered most of the material for your proposal, you can transfer it to a linear document for presentation. You can do this in Mindomo by converting topics into text in the topic notes for export to a linear document.

Good luck with your proposal!

Engaged Medicine Stakeholder Mapping

What is your business proposal about?

Give it a name. Type it in.

Provider/Supplier

Those who provide or supply products or services


Enterprise/Spin offs
Facilities
Heath Care Providers
Academic Staff
External
Charities
Equipment Manufacture

What other options could solve the problem? Add an alternative.

Governance

Those in governance of our change, the decision makers and the regulators, internal or external to our organisation


The product, influencer and customer are regulated and governed by checks and measures – governance 

Include any detailed data in appendices rather than break up the flow of the proposal.

Identify the contents of an appendix for your proposal.

External Governance
Enterprise
Univeristy HR
Equality Charters
Clinical Governance
Faculty Operations Board
Dean
MHRA
UKAS
HTA
NCCPE
Grant Awards - NIHR, UKRI, MRC
RIS

External Governance Bodies

Media Marketing and Comms
Web strategy

Relevant to how we're Perceived Externally

Add an appendix.

Customer

Those who receive products or services


Defining clear objectives is the key to building a good proposal.

What are your objectives?

This section should not be included in the proposal.

Internal/University Customers
International Offces
Widening Participation Team
PPI
Parents of students

What assumptions have you made?

Are there things that you hope are true, but you cannot check? Add an assumption.

Students

What should you leave out?

What can you assume is not relevant, or not a priority? Add an exclusion.

External Cutomers at an Organisational/Institutional Level
Local Educational Centres - Museums, WSC

What is important? Add a priority.

Pharma
Schools/Collages

External Influencers at an Organisational/Institutional Level

What action(s) are you aiming for?


What do you want the client to do, as a result of this proposal?

Research Participants
Patient Support Groups
Prospective Staff
Teachers

What is the purpose of your proposal?

What will your proposal lead to?

Patient

Who is the audience for this proposal?

Who will read it and act upon it?

External Collaborators

How much will the client know?

Add an assessment of the reader's knowledge.

Media

Who can check your objectives?

Identify who else can check the objectives and assumptions of this proposal. Add checker.

Influencer

Those possibly outside our change but who could inform or influence our change


We need influencers to help shape what we do


This links to Comms and Marketing as they act as ‘ambassadors’ to amplify it and communicate the information (advertise) to the customer – marketing/media

Other Units
Pandemic/Events
Engagemnt Brokers
External Customers impacted directly
Charity
Local Community
Public
Internal
Mental Health Wellbeing

Acknowledge disadvantages early and deal with them in your proposal.

Add a disadvantage

CHEP

Develop the key points of your proposed solution.

Add a note

External Organisational level
Local counsellors
Government/ select comities

Summarise your points about your solution.

Add a conclusion

Public researcher partnership (NCCPE, Royal Society of Biology)

What evidence can you provide that your proposed solution will work?

Add evidence

Patient/clinical researcher partnerships (James Lind Allience, Wessex)

Ensure that the advantages you identify are relevant to the client, from their point of view.

Add an advantage

NHS

Match up the solution with the issue or opportunity that you are addressing.

Add detail(s)

Business
Economy
Funders
REF/KEF