The distinction between managers and operative employees is fundamental, with managers directing activities and operatives working directly on tasks. A manager is defined as an individual responsible for overseeing more than one person within an organization.
1.4 How Are Managers Different from Operative Employees
Managers
Direct the activities
Operatives
Work directly to jobs
1.3 Good Managers Vs Poor Manager
The Poor Managers
Do not work well with others
Unable to understand others
Lack integrity
The Good Managers The Poor Managers
Business knowledge
Ability to get along with
people
Industriousness
-Integrity
1.2 Measuring Managerial Performance
Performance effectiveness
Goal Attaintment
High Attainment
Performance efficiency
Resource Usage
Low Waste
1.1 What is Manager?
A person in a organization, responsible to work more than one person
Chapter 1 (a)
Introduction
1.9 What is ISO?
ISO International Standards ensure that products
and services are safe, reliable and of good quality.
6. ISO 14000: an evolving series that provides business
management with the structure for managing environmental
impacts, including the basic management system,
performance evaluation, auditing, labeling and life cycle
assessment.
5. ISO 9004: This provides quality management guidelines for
any organization wishing to develop and implement a quality
system. Guidelines are also available to determine the
extent to which each quality system model is applicable.
4. ISO 9003: This a quality system model for quality assurance in final inspection and testing.
Quality system standard applicable to any
product, service or process anywhere in the world
3. ISO 9002: This a quality system model for quality assurance in production and installation.
Based in Geneva, Switzerland.
2. ISO 9001: This defines the model for a quality system when a contractor demonstrates the capability to design, produce and install products or services
Represent The International Organization for
Standardization.
1. ISO 9000: This define the key terms and acts as a road map for the other standards within the series.
1.8 Total Quality Management
5. Method
4. Technology
3. Materials
2. Employee Involvement
1. Top Management Commitment
1.7 Management Skills
5. Decision Making Skills
- The ability to select alternatives to solve problems
4. Conceptual Skills
- Ability to coordinate
all of the organization’s
interests and activities
3. Communication Skills
- Ability to get your ideas across clearly and effectiveness
2. People Skills
- Ability to work with understand mentor and motivate others, both individually and in groups
1. Technical Skills
- Ability to use the tools, procedures and techniques of a specialized field
1.6 Sport Managers’ Responsibilities
4. Informational Resources
3. Physical Resources
2. Financial Resources
1. Human Resources
1.5.1 What Do Manager Do ?
(ends- goal attainment)
Effective
(resource usage-low waste)
Efficient
1.5 Possible Careers
Recreation Management
Sport Broadcasting
Player's Agent
Athletic Directors
1.4 Sport Management Today and Future
These include intense competition and new performance standards that every management team must now achieve.
Gradual change has now been replaced by rapid change and managers face new challenges brought on by changing environment.
Organizations by their nature are complex and difficult to manage. As long as society, the economy, and technology remained somewhat stable or changed only slowly, management had time to make the adjustments necessary to maintain and improve performance.
The responsibility for performance involves combining and coordinating human, technological, and financial resources to achieve organizational goals.
1.3 Pioneers In Management
6. Harry L.Gantt
He is noteworthy because he added a ''Humanistic
Approach to Management''
5. Elto Mayo
This Harvard Professor introduced managers to the
importance of good "Human Relations" in the work place
4. Henri Fayol
He is the first Originated School of Management
3. Lilian Gilbreth
She is rightfully called the “First Lady of Management”
2. Frank Gilbreth
He is known as the “Father of Work Simplification”
1. Frederick W. Taylor
He is considered the “Father of Scientific
Management
1.2 What is Management ?
“the process of getting things done, effectively and
efficiently, through and with other people”.
Effectiveness
- Means doing the right things; attaining organizational goals
Efficiency
- Means doing the thing right/correctly; refers to the
relationship between inputs and outputs; seeks to minimize
resource costs
- Getting the most output for the least inputs
Management involves coordinating and overseeing the
work activities of others so that their activities are completed
efficiently and effectively.
1.1 What is Sport ?
Key concepts
Involves competition
Goals are fun and pleasure
Has intrinsic rewards
Is structured
Has history and traditions
Is institutionalized
