作者：Zaid Abu-Saud 6 年以前
230
chapter 12
Effective knowledge management within an organization relies on a blend of various skills, roles, and a structured approach to leadership. Key skills include facilitation, writing, marketing, and technology expertise.
開啟
Team Roles Knowledge manager Spokesperson Workers Project manager Team leader Team Skills Facilitation/influencing skills Technology skills. Marketing and communication skills Writing skills. KM Organisation Structure Selecting A KM Team organizational lead technical architect training lead interface design lead Knowledge synthesizers/ stewards Knowledge Support Office Knowledge Facilitator Knowledge publishers Knowledge editor Knowledge gatekeeper Knowledge analyst Knowledge harvester Knowledge brokers Knowledge navigators Knowledge leaders/ champions Acting as organizational information and KM policy analysts Promoting knowledge sharing culture Maintaining customer relations for information systems/technology Information agencies Training & Development Managing information resources Managing information systems Designing information systems Information Skills Collaborating around information Securing information Presenting information Analyzing information. Organizing information. Evaluating/assessing information Retrieving information Leadership is distributed unifying factor across the network priorities plans clear vision
