Abandon Cart Flow

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Abandon Cart Flow

User visits site / 30 minutes later we send follow up message.

Hi {{first name}}. Thanks for visiting our store. We see that you added one of our beautiful canvases to your cart. Were you able to purchase?

No

No worries {{first name}}. We know that things come up. We would like to offer you a 15% discount so you can complete you purchase. Would that be cool?

I don't like discounts

Everyone loves discounts :) But we understand if you don't want it.

Is there anything we can answer for you about our company or products?

Ok {{first name}} Have a nice day!

Send to Ask Question

Sure would

Cool Beans! Just use this code at checkout to get your discount. NEED DISCOUNT CODE Click the button below to use it now.

1 Hour later send follow up

Just wanted to check in and see if you were able to use your discount code.

No yet

Ok {{first name}} no worries. Let us know if you need any help with any of the following.

Something Else

Sends to Ask a Question Flow

OPTION 1

SEND REPLY

I was

Awesome! Thanks for your purchase and we know you'll be happy with it.

Yes

That's wonderful! We know you will be super happy with your purchase.

Would you mind taking a post purchase survey for us? There may be a cool surprise at the end ;)

No thanks

No worries {{first name}}. Thanks again for your purchase.

4 hours later send another message

Hi again {{first name}}. Sorry to bother you but we forgot to mention our...

Sure

Send to Survey Flow