Help Texts
Not pure text based service as sign up is via web
Is the review process using AI?
Pay via text
Refer via text
stop via text
Suspend via text
Sign-up via text
Cost of service
What impacts it
Target Audience
armed forces
Protected characteristic - community
The healthy grievers
The different products
75% are doing well
Potential future business
Anniversary nudge
Do need acknowledgement
Do not need therapeutic support
Build upon the data
Universities
Increased supporter numbers
Supports not grievers
Naive
Nature of Death
Specificity
Networking
Reach out
Client Base
Socials
Industry
Specific Industries
Undertakers
Legal
EAP
Financial
Carriers
EE Voda 3
Charities
Specific messaging
Andys man club - our demographic
Blue Cross
Hospice
Government
Coronors court
Police
Peer support
Victim support
Local Gov
NHS - Staff
Frontline 19
Staff - traumatised
Social work
Free concept
Global user price
Companies earn a comission with their discount code
Incentive to sell and promote -
No upfront investment
No risk
Companies offer a discount code from global
Arguments. for Not free
Missd fundrasing opportunity
Devalues the service
Someone always pays
Subscription
Invoice after the sign up
Built into a company product offer
Advantage - no up front purchase
Integrated into products
Client invoiced once signed up using a client issued code?
Renew via text
Send message to 55056
length
Offer 6 months
Subscription for supporter and bereaved separated
"Confidence in service"
Invite to renew on month 4
Variable
Questions
Omega paper
All hospice - distortion
End of service questions
Do we ask them?
Are the messages tailored to relationship and nature of death
Increased questionnaire
Feedback loop
Are responses factored into the client profile
Do these influence future messages
Supporter details in case of emergency?
Is permission asked and obtained
Increased customisation
Time period
Links to resources
Data for future project/studies
Increased personalisation
Better target data
No mention of ability to reply in initial texts at all
What is the list of resources in the UK?
?
Technology
Branding Portal - everyone or no one or choice
Ability to use Whatsapp?
Ability to sign up via sms
Time Zone personalisation
Stop/START messages via text not web interface
Delivery window?
Elephants Would like
Offer the support call back?
De-escalation strategies
Uk representation
Content creators
Media with unique tailored meaning
Forum - connections?
Additional subscriber
Promotion offer
Commission
Direct - Elephant Support
Highest No pre-purchase
Growls
Dollar to Sterling parity
Sales
Help Texts strategy
100 dolla of 100,000 people
1 dolla of 6 million people
Opportunities for sale
Triage service
Reduce waiting
Low maintenance cost
Low overhead
Scale
Barriers to sale
No Profit incentive
Upfront costs
IF providing service for free
GDPR
No UK presence tel no. currency
Web sign up
Bulk License cost
Additional Services / Revenue
Products
Courses
Affiilate
Discount relationships
LMS - In-house
Competition
Untangle
Julia Samual
UK Unique
Create unique UK content
Web pages and site
Animations
Videos
Funnel and qualify opportunities
UK contact number - someone to speak to
Need a UK website and pricing
Sue Ryder
Future
Not free - discounted
Funded but fundraising
Advertising
Who wrote the ads - UK/USA
They are not
No such thing as free
Better message to be - Paid for by Sue Ryder
Negatives
Expertise not linked
Page is buried
No growth
The service is free
Bad positioning
Weakness
Perception - End of Life
Negate efforts if use in promotional material
No promotion to renew
No crossover to other product streams
No Help Texts Branding
Funding reliant
Strengths
Potential reputation relationship
Data
Product positioning
Sell/Target Supporters
Emphasis on 3 people for the price of one
Suicide - can the supporters increase
???
Promote the contributors
New Book?
Psychological education
Feedback
Video booth
