arabera Son Nguyen 6 years ago
199
Honelako gehiago
Advocate: “Work like your name is on the plant.”
“do more than just complete your job and then go home.”
For example, if the robot that installs car seats breaks down, a team of mechanics put some of their people on the job to manually install seats while others work to solve the problem.
“Manage as if you had no power.”
treat people dignity, to seek consensus in making decisions that directly affect people at work.
forget the command-and-control legacy
Philosophy emphasises
Respect
Mutual trust
System Emphasises
Shared responsibility
Empowerment
Human relation
Engineers: occupy their first several weeks on the job working on the line
EMPATHY: appreciation for the tedious and stressful pressures workers face on the line
60 cents per hour premium is paid to team leaders
Flexibility prevails instead of the confrontational enforcement of rules.
Job security: No-strike, no-layoff agreement
formally recognised for their ideas and dedication, whether improving quality, safety, attendance, or production.
responsibility for planning how to increase line speed.
completed automobiles roll off the end of the line at the rate of one every 58 second, and pick-up trucks at the rate of 92 seconds per completed vehicle.
NUMMI management works to include employees in its suggestion and cost management systems programs
amount of water used to produce one automobile declined from 1,000 gallons to 680