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Mind Mapping Software
Outlining Software
甘特图软件
Uses
Mind Maps for Education
企业思维导图
用于个人发展的思维导图
思维导图的好处
資源
特点
教育
个人和工作
台式电脑
Video Tutorials
Watch tips and tricks about using Mindomo.
Help Center
Detailed help guide on configuring and using Mindomo.
文章
Top 29 Mind Map Examples
Gantt Chart Software
Concept Map Template
Free mind map software
What is a concept map?
Gantt Chart Maker
Mind Map App
Concept Map Maker
Mind map template
定价
登入
注册
Products
Mind Mapping Software
Outlining Software
甘特图软件
Uses
Mind Maps for Education
企业思维导图
用于个人发展的思维导图
思维导图的好处
資源
部落格
Video Tutorials
Help Center
甚麼是思維導圖?
在线创建思维导图
概念图制作者
文章
Top 29 Mind Map Examples
Gantt Chart Software
Concept Map Template
Free mind map software
What is a concept map?
Gantt Chart Maker
Mind Map App
Concept Map Maker
Mind map template
特点
教育
个人和工作
台式电脑
定价
注册
登入
类别
全部
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efficiency
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operations
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survey
作者:
Cenk Uzunkaya
17 年以前
4665
CALL CENTER
Call centers rely on various key performance indicators (KPIs) and projects to measure and improve their efficiency. Metrics such as churn ratio, survey results, and the number of abandoned calls are critical in assessing the overall performance.
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CALL CENTER
Other Main Projects
Indirect Projects
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Direct Projects
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Call Center Efficiency (Cost Analysis)
Scorecards
Operations
Partial KPIs
Turn Around Time
Churn Ratio
Chargebacks
refund payments
Credits Given/Number of Active Customers
Main KPIs
Survey Results
# of Abusers
# of Abondoned Calls
CC Conversion Rate
Projects